Chowdhury Naheyan Kibria
Sterling Heights,MI
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
14
14
years of professional experience
Work History
Team Leader
Universal Logistic
08.2021 - Current
- Management of inventory and its flow.
- Worked with my manager to identify areas of improvement and devised solutions based on findings.
- Located missing inventory to satisfy customer need and avoid line downtime.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assistant Manager
Macy’s
11.2018 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Supervisor
Cabot Global
01.2012 - 11.2017
- Supervised an operation involving 150 chauffeur's
- Managed their arrival and dispatched times
- Supervised their payrolls
- Constant communication with clients
Manager's Assistant
Zafran Restaurant
12.2009 - 11.2011
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
Education
High school diploma - Business Management
Westminster college
Associate's - undefined
Caterham Sixth form College
undefined
Caterham Sixth form School
Skills
- Microsoft Office
- Shift Management
- Customer service
- Shipping & Receiving
- Staff training
- 5S compliance
- Team leadership
- WMS
- POS Inventory System Operation
- BlueZone Mainframe
- Business Administration
- Operations Oversight
- Operation Monitoring
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Arabic
Elementary
Timeline
Team Leader
Universal Logistic
08.2021 - Current
Assistant Manager
Macy’s
11.2018 - 03.2020
Shift Supervisor
Cabot Global
01.2012 - 11.2017
Manager's Assistant
Zafran Restaurant
12.2009 - 11.2011
High school diploma - Business Management
Westminster college
Associate's - undefined
Caterham Sixth form College
undefined
Caterham Sixth form School
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