Chrinovic Lodi
Dallas,TX
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Southern Utah University
Cedar City, UT
09.2021 - 05.2024
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Resolved customer complaints in a professional manner.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Informed customers of in-store promotions or pricing specials.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted customers with locating merchandise within the store.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Baker
Golden Corral buffet and grill
Cedar City, UT
02.2023 - 03.2024
- Decorated cakes with icing, sprinkles and other edible decorations.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Provided customer service by answering questions about menu items or taking orders from customers.
Paker
Mauser Packaging Solutions
Cedar City, UT
- Accomplished production goals by working with speed and accuracy.
- Organized inventory in the warehouse according to established procedures.
Custodian/Maintenance
SUU
Cedar City, UT
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
Delivery Driver/Customer Service
Jones Paint and Glass
Utah
- I was in charge of delivering customer orders to their homes or construction sites
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Digital Personal Shopper
Walmart
Utah
- Researched new products and brands to offer customers the most up-to-date selection.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
Bachelor's degree - Public Relations
Cyprus International University
Nicosia, Cyprus07-2020
Skills
- Shipping & Receiving
- Packaging
- Warehouse Experience
- Communication skills
- Organizational skills
- Time management
- Applied behavior analysis
- Customer inquiries
- Payment processing
- Membership renewals
Certification
RBT Certification, National health and society association, 08/01/24, 08/01/26
Languages
- English, Fluent
- French, Fluent
- Others, Fluent
Timeline
Baker
Golden Corral buffet and grill
02.2023 - 03.2024
Customer Service Cashier
Southern Utah University
09.2021 - 05.2024
Paker
Mauser Packaging Solutions
Custodian/Maintenance
SUU
Delivery Driver/Customer Service
Jones Paint and Glass
Digital Personal Shopper
Walmart
Bachelor's degree - Public Relations
Cyprus International University