CHRISTOPHER ALFONSI
Marietta,GA
Summary
Motivated sales professional with history of taking on leadership roles in competitive environments. Highly effective and knowledgeable in techniques used to close sales opportunities. Superior communication skills with ability to understand clients needs and providing a solution. Recognized for creativity and resourcefulness in meeting and exceeding sales and profit goals. Offering 6 years of experience and proven ability to complete the job at a high standard.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Specialist
Nissan of Cumming
Cumming, GA
03.2024 - Current
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
- Educated customers about sales processes, warranty requirements and service standards.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Followed up with customers to build long-term relationships and successful referrals.
- Maintained up-to-date knowledge of new models, features and accessories.
- Identified needs of customers promptly and efficiently.
Product Specialist
Mike Rezi Nissan
Atlanta
09.2020 - 03.2024
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Processed paperwork associated with vehicle purchases including title transfers, financing documents and trade-in agreements.
- Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Negotiated with customers to close sales at agreed upon prices.
Parts Specialist
Nalley Toyota of Roswell
Roswell, USA
02.2020 - 05.2020
- Knowledge of Automotive systems in general
- Ability to accurately track parts
- Ability to monitor lost sales for inventory control
- Ability to process the receipt of warranty returned parts
- Check in inventory, matching packing list to part orders
Sales Representative
Stone Mountain VW
Snellville, USA
07.2019 - 01.2020
- Generated consistent referrals and repeat business by providing knowledgeable and friendly service
- Maintained in-depth knowledge of vehicles, market competitors and customer buying preferences
- Negotiated purchase prices and explained sales, warranty and financing options for customers
- Resolved customers concerns in a timely manner and to complete satisfaction
Sales Representative
Heritage VW of West Atlanta
Lithia Springs, USA
10.2018 - 05.2019
- Met customers on the lot and showroom to discuss available vehicles and options
- Demonstrated vehicles and features and conduct test drives
- Completed registration paperwork and sales documentation
- Responded to customer enquiries via telephone and email
Sales Representative
Kia of Meridian
Meridian, USA
07.2013 - 10.2018
- Used product knowledge, sales abilities and customer relation skills to drive substantial sales
- Listened to customers needs and desires to identify and recommend optimal products
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
- Increased brand awareness through event marketing, sales and brand promotions
Education
High school diploma -
South Cobb Highschool
Austell, GA05.2010
Skills
- Sales Expertise
- Lead prospecting
- Telephone Etiquette
- Issue Resolution
- Powerful Negotiator
- Acquiring Clients
- Product Knowledge
- Closing Processes
- Problem Solving Strength
Certification
Forklift Certified, 04/20, 04/21
Nissan Certified 2020-CURRENT
Timeline
Product Specialist
Nissan of Cumming
03.2024 - Current
Product Specialist
Mike Rezi Nissan
09.2020 - 03.2024
Parts Specialist
Nalley Toyota of Roswell
02.2020 - 05.2020
Sales Representative
Stone Mountain VW
07.2019 - 01.2020
Sales Representative
Heritage VW of West Atlanta
10.2018 - 05.2019
Sales Representative
Kia of Meridian
07.2013 - 10.2018
High school diploma -
South Cobb Highschool