Chris austin
Conroe,Texas
Summary
Experienced Service Technician with a strong focus on diagnosing equipment issues and providing exceptional customer service. Proven ability in technical troubleshooting and routine maintenance to enhance system functionality.
Overview
30
30
years of professional experience
Work History
Service Technician
Xylem Inc.
Houston, Texas
11.1996 - Current
- Diagnosed equipment issues and executed repairs on water systems to enhance functionality.
- Maintained tool and replacement parts inventory to support efficient operations.
- Collaborated with team members to troubleshoot technical problems during field installations.
- Conducted routine maintenance checks, ensuring optimal performance of equipment.
- Trained junior technicians on handling equipment and adhering to safety protocols.
- Provided exceptional customer service during on-site visits and consultations.
- Identified issues in equipment and proposed solutions. and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
Education
Electrical, Electronics and Communications Engineering
ITT Technical Institute
Houston, TXSkills
- Equipment diagnostics
- Water system repair
- Tool inventory management
- Technical troubleshooting
- Routine maintenance
- Customer service
Timeline
Service Technician
Xylem Inc.
11.1996 - Current
Electrical, Electronics and Communications Engineering
ITT Technical Institute