Chris Banda
Round Rock
Summary
Operations and project-focused professional pursuing opportunities in project coordination, operations, or service management. Expertise includes electric distribution design, estimating, customer service coordination, leadership, project management, and technical problem-solving. Proven success in managing schedules, training and leading teams, coordinating materials, overseeing inventory and logistics, supporting field teams, resolving customer issues, and ensuring compliance in fast-paced environments. Recognized for exceptional organizational skills, reliability, and a proactive approach to delivering value.
Overview
2026
2026
years of professional experience
Work History
Electrical Distribution Designer
M&S Engineering
The Woodlands, TX
04.2023 - 05.2025
- Project coordination and manage daily to weekly communication with multiple clients, engineers, and developers to help manage various projects, plans, and schedules. Collaborated with engineering teams to refine designs and improve functionality.
- Generate detailed underground electric distribution designs, streetlight designs, and job prints using electronic design software.
- Use MS Outlook, Excel,Word, and Adobe for project documentation, project tracking, reports, data entry and file management; demonstrate proficiency in Entergy's GDT system, Maximo, and experience with Poleforeman.
- Represent the company professionally in on-site and online meetings with the developers and construction teams.
- Generate accurate project estimates for electric distribution projects, using technical expertise and strategy to drive cost-effective solutions and meet client objectives.
- Determine diversity loads and transformer sizing.
- Create detailed project reports and job packets for construction.
- Assist in design review sessions, providing constructive feedback and guiding junior designers.
Service Coordinator
RAM Windows and Doors
Houston, TX
03.2022 - 09.2022
- Managed multi-line phone calls as a primary point of contact for clients, addressing inquiries, providing updates, quote requests, scheduling and ensuring overall satisfaction with service appointments.
- Processed customer warranty claims.
- Oversaw the scheduling and dispatching of 12 technicians, maximizing efficiency and minimizing delays in service delivery.
- Placed orders for material, glass, and window/door packages.
- Accurately filed, scanned, and faxed important documents.
- Pulled and stationed needs parts, glass, and windows for service crew and appointments.
- Orchestrated seamless communication between sales, service techs, and customers, enhancing order processing and appointment completion efficiency.
- Coordinated and monitored service activities to confirm work met all requirements.
Window Service Specialist
Gulf & Basco
Houston, TX
2020 - 2021
- Managed multi-line phone calls, taking quote requests, answering questions, and resolving customer concerns and window issues.
- Processed customer warranty claims.
- Managed the job route scheduling of a team of seven technicians daily.
- Placed orders for material from various manufacturers.
- Accurately filed important documents.
- Created sales orders and issued purchase orders on time.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Trained new staff on company policies and procedures to ensure consistent service quality.
Lead Certified Pharmacy Technician
PMP Pharmacy
Pasadena, TX
01.2019 - 01.2020
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging prescriptions ensuring accuracy and compliance.
- Communicated with vendors to place orders and invoices for medications
- Managed patient portals, enhancing patient engagement and satisfaction.
- Handled cash transactions and closed registers efficiently.
- Monitored and organized inventory, optimizing stock levels and reducing shortages. Implemented inventory management systems to streamline stock tracking processes.
- Coordinated logistics for deliveries and pickups, dispatched drivers for customer at home deliveries
- Trained new pharmacy staff on operational procedures and customer service practices.
- Monitored prescription refill requests for timely processing and patient follow-up.
Operations/Office Manager
Remedy RX Group
Sugar Land, TX, Dallas, TX
2017 - 01.2019
- Responsible for daily operations, logistics, distribution strategies, records, and inventory flow.
- Supervised operations/pharmacy staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Responsible for scheduling deliveries and pickups through multiple carriers.
- Utilized InFlow Cloud to create purchase orders, invoices, sales orders, pick slips, and inventory records.
- Quality checks and inspected receiving medications – abide by all wholesale and prescription regulations and laws (FDA, DEA, VAWD).
- Carefully prepared, labeled, filled, and packed medications/orders and delivered to carriers or pharmacies.
- Maintain and kept up-to-date documents needed for wholesale operations and licensing.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management. Served as a liaison between upper management and staff members, facilitating communication to address concerns or issues promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed workflows and delegated tasks to identify areas for process improvement, enhancing overall site performance.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Cash handling and depositing company checks
Education
Bachelor of Science - Sociology
University of Houston-Downtown
05-2027
Skills
- Leadership
- Management/Operations
- Organization
- Training
- Planning
- Conflict Resolution
- Team Building
- Customer Service
- Logistics
- Inventory Control
- Scheduling
- Data Entry
- Ordering
- HIPAA
- MS Office
- Google Workspace
- Electric Distribution Design
- Project Coordination
Timeline
Electrical Distribution Designer
M&S Engineering
04.2023 - 05.2025
Service Coordinator
RAM Windows and Doors
03.2022 - 09.2022
Lead Certified Pharmacy Technician
PMP Pharmacy
01.2019 - 01.2020
Window Service Specialist
Gulf & Basco
2020 - 2021
Operations/Office Manager
Remedy RX Group
2017 - 01.2019
Bachelor of Science - Sociology
University of Houston-Downtown