Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Continuously improved professional skills through participation in industry workshops, seminars, and trainings for marine mechanics.
Streamlined workflow processes by organizing workspace efficiently, allowing faster completion of jobs without compromising on quality standards.
Technician
The Ski Shack
06.2016 - 02.2023
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Specialized Marine
05.2014 - 06.2016
Diagnosed and repaired problems with electrical and mechanical systems.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
Boat Mechanic
Island Lake Marine
01.2012 - 05.2014
Maintained a high level of quality control by adhering to established safety standards and procedures during boat maintenance tasks.
Collaborated with sales representatives to ensure seamless transition from boat sales to after-sales service for new clients.
Educated customers on proper boat care practices, increasing their ability to identify early warning signs of potential mechanical trouble in the future.