Community Building
Chris Barnes
In Service Of Others
La Crescenta,CA
Summary
An intelligent legal professional with substantial experience and background in legal analysis, dispute resolution, complex litigation, contracts, and excellent client relations skills. Strong leader utilizing training, mentorship, and motivational leadership techniques to drive exceptional performance from high-functioning teams.
Overview
5
5
years of post-secondary education
12
12
years of professional experience
Work History
Legal Specialist
Timothy H. Barnes, P.C. | Attorneys
Phoenix, AZ
01.2011 - Current
- Performed client advocacy through analytical review of case materials, prepared legal arguments and evaluations, and curated records of evidence.
- Instrumental in supporting law firm with debt collections from investigation, demand letter, and through Garnishments, including settlement negotiations and dispute resolution.
- Reviewed, drafted, edited, and negotiated contracts in sales, personal services, and commercial relationships.
- Researched legal authority using Westlaw & Casetext to identify tenable solutions to commercial business transactions, contracts, and restrictive covenant law problems.
- Monitored issues carefully and reached out to clients to provide immediate resolution and maintain satisfaction.
- Operated calmly and deliberately under consequential deadlines, and provided on-time submittal of analysis and memoranda.
Supervising Case Administrator
Forensisgroup Inc. | Expert Witness Services
Pasadena, CA
11.2018 - 02.2020
- Supervised case administration activities across entire organization, and directly managed team of case administrators who worked with and for benefit of clients.
- Entered customer interaction details in Salesforce to track requests, document problems and record solutions offered.
- Provided strict confidentiality during data transfers between teams and supervised company-wide program for informational integrity and security.
- Assertively negotiated contracts and streamlined timeline to execute agreements.
- Initiated, developed, and implemented new training program for all organization employees to elevate company knowledge and create greater understanding of client’s expectations and needs.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Negotiated with opposing groups or individuals to reach resolutions, and accomplish goals of clients.
Senior Case Analyst
Brand & Burris | Bankruptcy
Long Beach, California
01.2010 - 01.2011
- Determined clients eligibility and suitability for programs by performing intake interviews and BAPCPA assessments.
- Analyzed client balance sheets for auditing purposes.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Maintained litigation docket and calendars for attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
- Researched bankruptcy laws and regulations and delivered analysis and assessments.
- Cooperated with legal teams to create performance documents for curative action planning.
- Developed and promoted firm online systems and liaised with users to gather feedback.
- Served clients in friendly, efficient manner following outlined steps of service.
Education
J.D. - Emphasis: Litigation & Government
Chapman University School Of Law
Orange, CA 08.2005 - 05.2008
Bachelor of Arts - International Relations And Political Theory
University Of California - Los Angeles
Los Angeles, CA 06.2002 - 05.2004
Skills
Customer Service
Data analysisHuman ResourcesLegal Writing
Contract Negotiations
ResearchLegal memos
Brief and opinion writing
Microsoft Office
Salesforce
Management
Leadership
Customer portfolio management
Relationship building and management
Confidentiality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Backpacking
Children's Upbring
Quote
Success at almost anything rests upon this
single principle: Do the basics, do them well,
and do them every day, especially when you
don’t feel like doing them.
Mathew Kelly
Timeline
Supervising Case Administrator
Forensisgroup Inc. | Expert Witness Services
11.2018 - 02.2020
Legal Specialist
Timothy H. Barnes, P.C. | Attorneys
01.2011 - Current
Senior Case Analyst
Brand & Burris | Bankruptcy
01.2010 - 01.2011
J.D. - Emphasis: Litigation & Government
Chapman University School Of Law
08.2005 - 05.2008
Bachelor of Arts - International Relations And Political Theory
University Of California - Los Angeles
06.2002 - 05.2004