Christopher Betts
Media,PA
Summary
Dedicated professional with strong customer service skills, ensuring prompt and efficient guest interactions. Committed to enhancing the dining experience through attention to detail and effective communication.
Overview
6
6
years of professional experience
Work History
Host & Food Server
Jaco Resturant
Media PA
09.2024 - 11.2024
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system efficiently, optimizing table turnover.
- Collaborated with waitstaff to coordinate service flow and guest needs.
- Maintained cleanliness and organization of host area to enhance guest experience.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Runner
Kooma Restaurant
King Of Prussia, PA
06.2022 - 05.2023
- Delivered food and beverages promptly to tables, ensuring customer satisfaction and efficient service.
- Assisted waitstaff by restocking supplies and maintaining cleanliness in dining area.
- Collaborated with kitchen staff to streamline communication between front and back of house.
- Managed table settings and prepared dining areas for upcoming guests, enhancing overall guest experience.
Host
First Watch Restaurants Inc.
Newtown Square
02.2019 - 05.2020
- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Assisted with menu explanations, enhancing guest understanding of offerings.
- Collaborated with kitchen and service staff to ensure seamless dining experiences.
- Maintained cleanliness and organization in front-of-house areas for optimal ambiance.
Busser
First Watch Restaurants Inc.
Newtown Square, PA
10.2019 - 02.2020
- Assisted servers in delivering food and beverages promptly to enhance customer satisfaction.
- Maintained cleanliness of dining areas and utensils to ensure compliance with health standards.
- Collaborated with kitchen staff to facilitate efficient food preparation and delivery processes.
- Set up and organized tables for service, optimizing seating arrangements for guest flow.
Education
No Degree - Pyschology
Kutztown University
Kutztown, PANo Degree - Psychology
Millersville University of Pennsylvania
Millersville, PANo Degree -
Community College
Marble, PASkills
- Customer service
- Efficient pacing
- Team collaboration
- Effective time management
- Adaptable to change
- Guest relations
- Reservations
- Administrative tasks
Timeline
Host & Food Server
Jaco Resturant
09.2024 - 11.2024
Runner
Kooma Restaurant
06.2022 - 05.2023
Busser
First Watch Restaurants Inc.
10.2019 - 02.2020
Host
First Watch Restaurants Inc.
02.2019 - 05.2020
No Degree - Pyschology
Kutztown University
No Degree - Psychology
Millersville University of Pennsylvania
No Degree -
Community College