Chris Blair
Normal,IL
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
19
19
years of professional experience
Work History
Operations Specialist
State Farm
10.2023 - Current
- Collaborated with numerous internal and external departments to fully support company wide objectives
- Successfully guided weekly meetings with vendors to identify problem patterns and connections driven towards efficient resolution
- Utilized TOM database ans Service Now to provide standardized directory of agent circuit information to be easily accessible to other departments.
Operations Technician
State Farm
05.2014 - 10.2023
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Recognized and addressed challenges to performance by utilizing critical thinking and resourcefulness.
- Demonstrated expertise in order management by mentoring new team members through difficult orders and guiding through appropriate responses through repeatable processes.
- Develops and maintains a broad network of internal and external relationships.
Imaging Processor
State Farm
02.2005 - 05.2014
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Supported team members in their tasks, contributing to overall team success.
- Reviewed mail efficiently to confirm prompt delivery to correct department. s.
- Increased productivity by effectively managing workload and prioritizing tasks.
Education
Bachelor of Arts - Film And Video Production
Columbia College Chicago
Chicago, ILSkills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Project Management
Timeline
Operations Specialist
State Farm
10.2023 - Current
Operations Technician
State Farm
05.2014 - 10.2023
Imaging Processor
State Farm
02.2005 - 05.2014
Bachelor of Arts - Film And Video Production
Columbia College Chicago
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