Operations Supervisor with extensive experience in business and employee management. Proven track record in overseeing daily activities and optimizing production processes. Strong leadership and strategic problem-solving skills, complemented by effective communication and planning capabilities.
Overview
32
32
years of professional experience
Work History
Operations Supervisor
Supervan Service Company/Hercules Forwarding
St. Louis, MO
09.2006 - Current
Routed bills of lading to ensure accurate documentation and tracking.
Coordinated communication among drivers, customers, and terminals for timely and cost-effective shipments.
Supervise and schedule drivers while monitoring compliance with safety practices, and optimizing logistics.
Oversaw dock staff to enhance operational efficiency and enforce safe practices.
Managed service calls for truck and trailer repairs to minimize downtime.
Coordinated operational truck and trailer repairs, maintaining equipment readiness, and minimizing downtime.
Communicated daily operations and needs to upper management to facilitate informed decision-making.
Implemented process improvements to enhance service quality and efficiency.
Conducted regular inspections to ensure compliance with safety regulations.
Identified areas of improvement and developed strategies to increase efficiency.
Monitored staff performance and provided feedback for improvement.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Dock Worker
Supervan Moving Company
St. Louis, MO
06.2000 - 09.2006
Loaded and unloaded cargo from trucks efficiently and safely.
Operated forklifts to transport materials within the warehouse.
Inspected shipments for damage and verified contents against paperwork.
Followed safety protocols to minimize hazards during operations.
Communicated with dispatchers regarding delivery schedules and issues encountered.