Chris Boone
Experienced Operations Manager
Freeport,NY
Summary
Seasoned Operations Manager and talented leader with twenty-five plus years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Bringing solid understanding of operational trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed work ethic.
Overview
34
34
years of professional experience
Work History
Distribution Center Manager
Umamicart
Brooklyn, NY
11.2021 - 06.2023
- Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.
- Developed strategies to improve operational efficiency and reduce costs in the distribution center.
- Ensured compliance with safety regulations and quality standards in the warehouse.
- Trained staff on proper operation of equipment, handling of materials, shipping and receiving policies and procedures.
General Manager
gopuff
White Plains, NY
03.2021 - 11.2021
- Launched first Micro Fulfillment Center in New York state
- Improved pick efficiency by 10%
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures. Trained all RM, DM, and GMs for all NYC locations
Operations Manager
Wine.com
Westbury, NY
11.2000 - 11.2020
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and three-member management team with related direct reports
- Implemented policies and standard operating procedures for continuous improvement
- Reduced mis-picks by 10%
- Grew revenue YOY by 15%
- Conducted Monthly, Quarterly and yearly performance reviews. PPI
- Managed Fulfillment operation that had $30 million in revenue
- Oversaw $7 million of inventory over 13,000 sku's
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary. Team was upwards of 150 associates during peak season
Operations Manager
Drinks America
Mineola, NY
01.1999 - 11.2000
- Complete startup of New York and New Jersey operations
- Procured locations and buildings
- Contracted storage racks and material handling equipment services.
Operations Supervisor
UPS
Uniondale, NY
09.1989 - 07.1997
- Inbound/outbound operations
- Rapid promotion to Supervisor
- Improved sort rate by 10%
- Express and International shipment operations
- Industrial Engineering
- Union Shop resolution.
Skills
- Microsoft Office
- Quick learner
- Results oriented
- Performance evaluations
- Policies and procedures implementation
- Superb time management skills
- Unsurpassed work ethic
- Natural leader
- Employee relations and conflict resolution
- Solutions development
- Inventory Management
- Loss Prevention
- Safety and Health Regulations
- Warehouse Activity Management
- Employee Retention
- Warehouse Team Engagement
- Continuous Improvement
- Shipping and Receiving
- Warehouse Oversight
- Forklift Operation
- Quality Control
- Cost Reduction
- Workforce Management
- Shrinkage Control
- Safety Management
- Inventory Reconciliation
- Material Shelving
- Warehouse Organization
- Safety Standards
- Distribution and Warehousing
VOLUNTEER WORK
- The Leukemia & Lymphoma Society
- Team leader that has consistently been one of the top twenty fundraising teams for over ten years for Long Island
Timeline
Distribution Center Manager
Umamicart
11.2021 - 06.2023
General Manager
gopuff
03.2021 - 11.2021
Operations Manager
Wine.com
11.2000 - 11.2020
Operations Manager
Drinks America
01.1999 - 11.2000
Operations Supervisor
UPS
09.1989 - 07.1997
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