Chris Brown
Houston,TX
Summary
- I was the top tech for six years straight in sales and repairs done.The father of two young adults that are self sufficient.
Overview
2026
2026
years of professional experience
Work History
Spa Technician
Morgan Buildings & Spas Inc.
- Performed spa treatments including facials, massages, and body scrubs to enhance customer satisfaction.
- Maintained cleanliness and organization of treatment rooms and equipment to ensure a safe environment.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Provided excellent customer service by addressing inquiries and recommending services based on client needs.
- Developed strong relationships with clients, fostering repeat business through personalized service experiences.
- Trained new staff on spa protocols, service standards, and equipment usage to promote consistent quality care.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Continually updated knowledge of treatment techniques, ensuring high-quality service delivery.
- Increased repeat business by establishing rapport and maintaining strong client relationships.
- Effectively managed time while performing multiple tasks simultaneously to ensure optimal customer satisfaction.
- Achieved consistent positive feedback from clients through attentive listening and effective communication skills.
Owner
Reeltime Remodeling
- Fostered a positive team environment through effective communication and support.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Night Manager
Pyburns Food Market
14836 Almeda Rd Houston, Tx
07.2017 - 12.2025
- Supervised nightly operations to ensure efficient store performance and compliance with safety standards.
- Managed inventory levels, coordinating restocking efforts to maintain product availability for customers.
- Trained and mentored staff on operational procedures, improving team performance and service quality.
- Implemented loss prevention strategies, minimizing shrinkage through effective monitoring and policy enforcement.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience during night shifts.
- Collaborated with management on strategic planning initiatives to enhance nighttime sales and operations effectiveness.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Enhanced security measures, conducting thorough staff training on emergency response protocols.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
- Monitored compliance with health and safety regulations, reducing potential risks to guests and staff.
Owner
Galaxy Spa Sales and Service
07.2009 - 10.2015
- Established operational workflows to enhance customer service efficiency.
- Trained staff on spa product knowledge and service protocols.
- Managed inventory levels to ensure product availability and minimize waste.
- Developed promotional strategies to increase customer foot traffic and sales.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Bellville High School
Bellville, TXSkills
Service hottubs on site at customer residence or business Replace pump motors, blower motors,jets fix plumbing leaks m,replace plumbing, do weekly or monthly treatment of water with chemicals, clean or replace filter,test water for ph and enough bromine I would source parts from my vendors
Accomplishments
U enjoy doing things like the clean the beach,helping get the abandoned crab traps out of the Galveston bay complex. Doing fundraising for fishing tournaments and cook offs to raise money for families that have lost loved ones and shiners hospital
Timeline
Night Manager
Pyburns Food Market
07.2017 - 12.2025
Owner
Galaxy Spa Sales and Service
07.2009 - 10.2015
Spa Technician
Morgan Buildings & Spas Inc.
Owner
Reeltime Remodeling
High School Diploma -
Bellville High School