Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Wind Creek Casino
Atmore
11.2023 - Current
Led security team in enforcing Wind Creek policies and implementing safety protocols to enhance overall safety.
Collaborated with local law enforcement to develop security policies and incident response plans.
Trained security team on compliance with company policies and TGC regulations (i.e., SICS, MICS, & TICS, Title 31).
Created and managed security personnel duty rotation schedules, ensuring consistent coverage and operational readiness.
Utilized Genetec Cardholder Management to issue temporary gaming licenses for Wind Creek employees and vendors, maintaining accurate cardholder profiles.
Surveillance Agent 1
Wind Creek Casino
Atmore
09.2020 - 11.2023
Monitored entire Wind Creek Casino property with Genetec surveillance system to ensure compliance with SICS, MICS, TICS, and Title 31.
Documented incidents across property using Genetec video footage and detailed reports to maintain compliance and assist in investigations.
Established timelines and archived incident videos to enhance documentation accuracy and improve review efficiency.
Supported security team and law enforcement in identifying and locating persons of interest through tracking and real-time searches with Genetec system.
Security Officer 2
Wind Creek Casino
Atmore
07.2018 - 09.2020
Trained new security personnel on policies, procedures, and best practices.
Managed all radio traffic as relief dispatcher, overseeing Genetec system, vendor access, and lost and found.
Responded to security incidents, including medical emergencies, thefts, altercations, and intoxicated guests.
Assumed dual-rate supervisor responsibilities during supervisor absence, addressing calls and managing shift operations.
Security Officer 1
Wind Creek Casino
Atmore
03.2016 - 07.2018
Collaborated with law enforcement to ensure swift resolutions during investigations and emergency situations.
Monitored entrances and exits, preventing unauthorized access and ensuring safety by identifying prohibited items.
Responded promptly to incidents, ensuring a quick resolution and maintaining order.
Assisted guests with inquiries, enhancing guest experience through effective information and support.