Chris Burg

Experienced IT professional with over 10 years in technical roles and 5 years in management, including service delivery, operations, sales, and marketing. Adept at deploying secure networks, configuring systems, and supporting business-critical infrastructure. Proven leadership as CEO and part-owner of a managed services provider, with hands-on expertise in Microsoft 365, Cisco Meraki, SonicWall, and server administration. Currently pursuing growth in the cybersecurity field, backed by industry certifications including CompTIA Security+, Network+, and PenTest+. Additionally, the Certified Health Professional (CHP) and Certified Security Compliance Specialist (CSCS) certifications are by ecfirst.

• Supervised a team of 3 staff members.
• Implemented secure firewalls and protocols, and Wi-Fi systems with VLANs to ensure segregation of network traffic.
• Implemented 2FA for multiple organizations to keep data secure.
• Set up and implemented the BCDR system in several businesses to ensure uptime.
• Mitigated and cleaned up virus and malware infections.
• Physically ran cables, patched and set up network racks with essential equipment, including routers/firewalls, managed switches, access points, and battery backups.
• Installed and configured IP network cameras.
• Set up a physical security system with door and window sensors.
• Documented the customer's network layout, configurations, procedures on business applications, and other IT operations essential to the business.
• Managed lifecycle management of computers/laptops, printers, networking equipment, and advised customers on when to replace.
• Managed data destruction, ensuring no data remanence of customer data.
• Migrated and set up our operations with PSA (ticketing system), RMM, and a documentation system.
• Successfully set up/migrated 4 servers by completing the setup of their AD, DNS, file sharing, and line of business software.

• CompTIA Security+ - https://www.credly.com/badges/fa337374-fffb-4946-86de-d1950af7736f/public_url
• CompTIA Network+ - https://www.credly.com/badges/1b8f8a5b-d93c-4ac0-9e50-c8643495c170/public_url
• CompTIA PenTest+ - https://www.credly.com/badges/46cc971e-459e-47e5-82be-2784a1f0fc83/public_url
• CompTIA Network Vulnerability Assessment Professional - https://www.credly.com/badges/9aea8026-3069-41df-88bb-96749eee70d0/public_url
• CHP (Certified HIPAA Professional) by ecfirst - https://www.credly.com/badges/ee59fd38-962b-4a31-a3ea-cd07a2725538/public_url
• CSCS (Certified Security Compliance Specialist) by ecfirst - https://www.credly.com/badges/c0d53e60-9fd4-457a-ae61-d024093fee84/public_url
• Studying for CISSP certification (in progress)