Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AdministrativeAssistant
Chris Burg
Open To Work

Chris Burg

IT Operations and Security
Culpeper,VA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Network EngineerNetwork Security EngineerNetwork AdministratorNetwork Support Engineer

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Culpeper, VA, US
Open to relocation: No

Salary Range

$80000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home option

Summary

Security-focused IT professional with 10+ years of hands-on experience supporting and securing small-business production environments, and 5+ years in service management and leadership. Strong background in security operations, identity and access management, endpoint security, network security, and governance-aligned operational documentation.

Experienced in defending real-world systems with limited resources, making risk-based security decisions that balance business impact, cost, and operational constraints. Proven ability to implement pragmatic security controls across endpoints, networks, and Microsoft 365 environments. A CISSP professional with experience rooted in operational security rather than theoretical design.

Overview

10
10
years of professional experience
7
7

Certificates

Work History

CEO

TechBox
Culpeper, VA
2024 - Current
  • Provide executive oversight of security- and risk-focused IT operations for a managed services provider supporting 20+ small-business client environments
  • Maintain secure configurations across endpoints, networks, and cloud services
  • Guide risk-based decisions related to authentication, network segmentation, monitoring, and system lifecycle management
  • Oversee security tooling, monitoring platforms, and documentation systems to ensure consistency and visibility
  • Respond to security incidents and escalations, including malware infections, access issues, and availability events
  • Manage service delivery, staff, and customer relationships while maintaining operational stability

Service Manager

TechBox
Culpeper, VA
2020 - 2024
  • Managed day-to-day IT and security operations across multiple client environments
  • Led hands-on response to malware infections and system issues impacting end-user systems
  • Implemented and governed multi-factor authentication for email, remote access, and administrative accounts
  • Designed and maintained firewall rulesets and VLAN segmentation to reduce attack surface
  • Led deployments and migrations of line-of-business applications, coordinating access, server readiness, and endpoint configuration
  • Authored and maintained standard operating procedures for access management, onboarding and offboarding, and routine operational workflows
  • Documented physical and logical infrastructure components, including security-relevant configurations and network layouts, to support consistency and visibility
  • Implemented monitoring, automation, and security tooling to improve visibility and reduce operational risk

Technician

TechBox
Culpeper, VA
01.2013 - 2020
  • Provided hands-on support across Windows, macOS, mobile, and cloud environments
  • Performed malware cleanup, system remediation, and endpoint recovery
  • Installed, configured, and maintained firewalls, switches, wireless access points, and cabling
  • Assisted with Active Directory, DNS, and file services support, including user access issues and basic troubleshooting
  • Supported user account provisioning, authentication settings, and access permissions
  • Assisted with secure data destruction and endpoint lifecycle activities

Education

Associate of Arts - Liberal Arts and Sciences

Laurel Fairfax College
Warrenton
08-2016

Skills

  • Security operations and incident response
  • Malware detection, containment, and remediation
  • Endpoint security and system hardening
  • Monitoring, alerting, and operational troubleshooting
  • Microsoft Entra ID (Azure AD) administration
  • Active Directory user and group administration (support)
  • DNS and file services support
  • User account provisioning and deprovisioning
  • Identity and access management (IAM) operations
  • Multi-factor authentication (MFA / 2FA)
  • Administrative access management
  • Identity and access documentation
  • Firewall administration and rule management
  • VLANs and network segmentation
  • Secure Wi-Fi configuration
  • Cisco Meraki and SonicWall firewalls
  • Governance-aligned operational documentation
  • Security controls (administrative, technical, operational)
  • Risk identification and mitigation support
  • Environment and configuration documentation
  • Asset lifecycle management
  • Secure data destruction
  • RMM-based monitoring and automation
  • Security tooling and platform oversight

Accomplishments

  • Implemented multi-factor authentication (MFA) across multiple organizations, strengthening account security and reducing credential-based risk
  • Successfully remediated malware and virus incidents, restoring systems to stable operational states
  • Designed and maintained segmented network architectures using firewalls and VLANs to reduce unnecessary exposure
  • Developed and enforced onboarding and offboarding processes, reducing residual access risk across client environments
  • Authored and maintained standard operating procedures (SOPs) covering access management, onboarding and offboarding, and day-to-day operational workflows
  • Documented security-relevant configurations and network layouts to improve consistency and visibility across client environments
  • Established standardized monitoring and escalation practices, improving operational stability
  • Managed secure asset lifecycle processes, including endpoint replacement planning and secure data destruction
  • Supported risk-based security decisions balancing technical risk, business impact, and operational constraints

Certification

  • Cisco Certified Network Associate (CCNA) — In Progress
    Expected Completion: May 2026
  • CISSP (ISC)²
  • CompTIA Security+
  • CompTIA PenTest+
  • CompTIA Network+
  • CompTIA Network Vulnerability Assessment Professional
  • CHP (Certified HIPAA Professional) - ecfirst
  • CSCS (Certified Security Compliance Specialist) - ecfirst

See all verified certifications here: https://www.credly.com/users/chris-burg.2dbaccfb/badges

Languages

English
Native or Bilingual

Timeline

Technician

TechBox
01.2013 - 2020

CEO

TechBox
2024 - Current

Service Manager

TechBox
2020 - 2024

Associate of Arts - Liberal Arts and Sciences

Laurel Fairfax College
Chris BurgIT Operations and Security
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