Chris Butts
Hagerstown,MD
Summary
Adept at resolving technical issues and enhancing customer satisfaction. Well trained in most areas of complex electronic computer housing assembly. My tenure at The Yellow House showcased my ability to exceed performance metrics and foster strong client relationships. Specializing in comprehensive troubleshooting and effective communication, I've significantly improved operational efficiency and team productivity through innovative solutions and collaborative expertise.
Overview
20
20
years of professional experience
Work History
Bartender
The Yellow House
10.2019 - Current
- Enhanced satisfaction by efficiently resolving technical issues and providing exceptional support.
- Strengthened client relationships by offering personalized solutions tailored to their specific needs.
- Maintained high-performance standards by consistently meeting or exceeding key performance metrics.
- Improved resolution rates through comprehensive troubleshooting and problem-solving abilities including various areas of the poduction process such as drilling, spot welding, grinding, and touching up paint .
- Actively participated in team meetings, sharing insights for process improvement initiatives.
- Boosted team productivity with effective collaboration and knowledge sharing among peers.
- Developed expertise in various product lines, allowing for accurate and knowledgeable assistance.
- Collaborated with cross-functional teams to address complex customer inquiries effectively.
- Diagnosed and troubleshot hardware, fit, and production issue
- Installed and configured operating complex rugged enclosures for naval operations
- Configured and tested new prototype enclosures
- Developed and implemented preventive maintenance procedures.
- Built an extensive array of electronic computer housing as well as the individual parts
Tier 1 Assembly
Electromet
10.2008 - Current
- Enhanced satisfaction by efficiently resolving technical issues and providing exceptional support.
- Strengthened client relationships by offering personalized solutions tailored to their specific needs.
- Maintained high-performance standards by consistently meeting or exceeding key performance metrics.
- Improved resolution rates through comprehensive troubleshooting and problem-solving abilities including various areas of the poduction process such as drilling, spot welding, grinding, and touching up paint .
- Actively participated in team meetings, sharing insights for process improvement initiatives.
- Boosted team productivity with effective collaboration and knowledge sharing among peers.
- Developed expertise in various product lines, allowing for accurate and knowledgeable assistance.
- Collaborated with cross-functional teams to address complex customer inquiries effectively.
- Diagnosed and troubleshot hardware, fit, and production issue
- Installed and configured operating complex rugged enclosures for naval operations
- Configured and tested new prototype enclosures
- Developed and implemented preventive maintenance procedures.
- Built an extensive array of electronic computer housing as well as the individual parts
Fabrication
R and L Sheet Metal
06.2004 - 08.2008
- Reduced material waste by efficiently planning and optimizing the use of sheet metal resources in fabrication processes.
- Mastered multiple fabrication methods, expanding capabilities to cater to diverse client needs effectively.
- Customized fabrication solutions to meet unique industrial needs, enhancing operational efficiency for clients.
- Assisted in the fabrication of aluminum and steelcomponents for building assembly, ensuring proper fit and alignment.
- Interpreted orthographic and isometric drawings for assembly and fabrication.
Education
Incomplete - Business And Graphic Design
Hagerstown Community College
Hagerstown, MDDiploma - Academic
Boonsboro High School
Boonsboro, MD06.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Payment Processing
- Cash Register Operation
- Alcohol awareness
Timeline
Bartender
The Yellow House
10.2019 - Current
Tier 1 Assembly
Electromet
10.2008 - Current
Fabrication
R and L Sheet Metal
06.2004 - 08.2008
Incomplete - Business And Graphic Design
Hagerstown Community College
Diploma - Academic
Boonsboro High School
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