Chris Delaroca

• Administer emergency medical treatments under medical direction (CPR, wound care, oxygen, splinting, medication) while assessing and managing conditions according to State and County protocols.
• Transport patients to healthcare facilities, appointments, or post-discharge care, continuously monitoring their condition and vital signs and providing interventions as needed.
• Assist in extricating patients from challenging environments (vehicle accidents, confined spaces), minimizing injury risk, and using safe lifting techniques for optimal support.
• Prepare and submit pre-hospital patient care reports, gather billing information and signatures, and collaborate with paramedics, nurses, and physicians to ensure a smooth hand-off during hospital admission.

● Assist and support the community of the Lower East Side.
● Building relationships with community members
● Providing information about available resources, and connecting
them with services that meet their needs.
● Collaborated with outside organizations and agencies to identify
and address the unique challenges and concerns of the
community.
● Contributed to the development and implementation of
outreach programs that improve the quality of life for the people
of the Lower East Side

• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Streamlined communication with clients for improved service experiences and increased loyalty.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

• Guide and Advise middle school mentees on academic, athletic
  and personal goals.
• Trained and guided mentees in the sport of collegiate-style
  wrestling.
• Developed trust-based relationships with mentees through active listening and empathetic communication.
• Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
• Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.