Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris DeMuth

Platteville

Summary

Detail-oriented and highly trusted healthcare operations professional with over 22 years of experience at WPS Health Insurance, working within its military contract, Military and Veterans Health (MVH). Proven track record of managing complex payment adjustments, including high-dollar offset transactions and sensitive government-related inquiries. Known for maintaining strict confidentiality, navigating cross-agency documentation, and collaborating effectively across departments. Recognized as a dependable team leader who fosters strong working relationships while ensuring accuracy and efficiency.

Overview

25
25
years of professional experience

Work History

Payment Record Adjuster

WPS Health Solutions
Madison, WI
09.2003 - Current

WPS Health Insurance — Madison, Wisconsin
September 2003 – Present

  • Managed and processed payment record adjustments with a high degree of accuracy and compliance.
  • Entrusted with handling high-dollar offset payments requiring advanced attention to detail and financial accountability.
  • Collaborated with federal entities including the Federal Bureau of Investigation and Defense Health Agency, following successful completion of extensive background checks for elevated security clearance.
  • Responded to preservation order inquiries by analyzing and cross-referencing classified government documentation and sensitive data.
  • Maintained strict confidentiality while working with classified or restricted information.
  • Built strong cross-departmental relationships to streamline workflows and resolve complex issues efficiently.
  • Recognized as a team leader within the department, providing training, guidance and support to colleagues.
  • Developed a reputation for professionalism, reliability, and a collaborative, approachable work style.

Sales Representative

Gateway Computers
Madison, WI
06.2001 - 09.2003
  • Developed strong client relationships to enhance customer loyalty and repeat business.
  • Conducted product demonstrations to effectively showcase features and benefits to potential customers.
  • Collaborated with marketing team to create targeted promotional campaigns for new product launches.

Education

High School Diploma -

Dodgeville High School
Dodgeville, WI

High School Diploma - Marketing

University of Wisconsin - Richland
Richland Center, WI

High School Diploma - Marketing

Madison Area Technical College
Madison, WI

Skills

    Core Skills

  • Payment Processing & Adjustments
  • High-Value Transaction Management
  • Government Compliance & Documentation
  • Confidential Data Handling
  • Cross-Functional Collaboration
  • Problem Solving & Process Efficiency
  • Leadership & Team Support
  • Attention to Detail

Timeline

Payment Record Adjuster

WPS Health Solutions
09.2003 - Current

Sales Representative

Gateway Computers
06.2001 - 09.2003

High School Diploma -

Dodgeville High School

High School Diploma - Marketing

University of Wisconsin - Richland

High School Diploma - Marketing

Madison Area Technical College