
Detail-oriented and highly trusted healthcare operations professional with over 22 years of experience at WPS Health Insurance, working within its military contract, Military and Veterans Health (MVH). Proven track record of managing complex payment adjustments, including high-dollar offset transactions and sensitive government-related inquiries. Known for maintaining strict confidentiality, navigating cross-agency documentation, and collaborating effectively across departments. Recognized as a dependable team leader who fosters strong working relationships while ensuring accuracy and efficiency.
WPS Health Insurance — Madison, Wisconsin
September 2003 – Present
Core Skills