Summary
Overview
Work History
Education
Skills
Timeline
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Chris Doyle

Peoria,IL

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

9
9
years of professional experience

Work History

Sales Supervisor

Pearl Insurance
02.2018 - Current
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Strengthened marketing and promotional strategies to drive customer engagement and boost sales.

Account Executive

Pearl Insurance
08.2015 - 02.2018
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
  • Prepared additional quotes for current clients to upsell products and services.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.

Customer Service Representative

Pearl Insurance
04.2015 - 08.2015
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

Bachelor of Science - Business Administration

Midstate College
Peoria, IL
05.2012

Skills

  • Sales Coaching
  • Budget and Report Writing
  • Goals and Performance
  • Sales Team Assistance
  • Sales Team Oversight
  • Training Staff
  • Systems and Software Expertise
  • Delegation Skills
  • Database Management

Timeline

Sales Supervisor

Pearl Insurance
02.2018 - Current

Account Executive

Pearl Insurance
08.2015 - 02.2018

Customer Service Representative

Pearl Insurance
04.2015 - 08.2015

Bachelor of Science - Business Administration

Midstate College

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Chris Doyle