Chris Ebert
Edmond,OK
Summary
Results-driven professional with demonstrated knowledge in Human Resources and Project Management. Skilled at identifying areas for growth across the organization and working with leadership and teammates to implement innovative solutions with company buy-in. Looking to create meaningful relationships, develop others, and exceed business objectives.
Overview
4
4
years of professional experience
Work History
Project Specialist
The Container Store
09.2023 - Current
- Communicated with customers to holistically understand their needs and deliver appropriate solutions with a positive attitude
- Worked across departments to deliver top-tier service to each customer that enters the store to encourage relationship building and repeat customers
- Drove visual sales by working closely with store leaders to create customer-centric designs and promotions.
HR Quality Improvement Specialist
Oklahoma City-County Health Department
04.2023 - 08.2023
- Developed quality improvement plans, policies and operational guidelines to align with Center for Disease Control regulations and maintain accreditation
- Evaluated current company policies to identify inefficiencies and reduce overhead cost and employee turnover
- Implemented new policies and procedures aimed at meeting the needs of the business by working with leaders across the organization.
Project Management Specialist
The Boeing Company
04.2022 - 04.2023
- Balanced employee availability, customer schedules, and maximum load levels when scheduling aircraft modifications and modernization on over ten military aircrafts
- Provided detailed technical and operational direction to engineering team tasked with delivering aircrafts to international Air Force clients
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Program Coordinator
Heartland Payroll Solutions
05.2021 - 02.2023
- Organized and managed program development from conception through successful execution by collaborating cross-functionally across the payroll organization
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors to address customer concerns
- Worked alongside senior leaders to develop employee-based programs including new hire training, high school internship program and new service offerings for clients.
Administrative Assistant
Heartland Payroll Solutions
07.2020 - 04.2021
- Answered multi-line phone system, routing calls, delivering messages to staff to address client concerns
- Developed, implemented, and managed employee onboarding process from job offer through the end of the employees first year based on building meaningful relationships and knowledge to increase retention
- Coordinated and documented departmental meetings aimed at addressing concerns of senior leaders and customers of the Client Services department.
Education
Master of Arts - Human Resources Studies
University of Oklahoma
Norman, OK05.2021
Bachelor of Arts - Sociology
University of Oklahoma
Norman, OK05.2019
Bachelor of Arts - Public Service
University of Oklahoma
Norman, OK05.2019
Skills
- Budget Management
- Conflict Management
- Detail Oriented
- Documentation Management
- Effective Communication
- Event Planning
- Organizational Development
- Statistical Analysis
- Strategic Planning
- Team Leadership
Accomplishments
- Incident Command System Certified (FEMA)
- Governmental Security Clearance
- Heartland Way Award Recipient (2021) - Recognizes employees who exemplify the Heartland Core Values to help elevate the business to achieving its mission statement of "Entrepreneurs Respectfully Serving Entrepreneurs."
Timeline
Project Specialist
The Container Store
09.2023 - Current
HR Quality Improvement Specialist
Oklahoma City-County Health Department
04.2023 - 08.2023
Project Management Specialist
The Boeing Company
04.2022 - 04.2023
Program Coordinator
Heartland Payroll Solutions
05.2021 - 02.2023
Administrative Assistant
Heartland Payroll Solutions
07.2020 - 04.2021
Master of Arts - Human Resources Studies
University of Oklahoma
Bachelor of Arts - Sociology
University of Oklahoma
Bachelor of Arts - Public Service
University of Oklahoma
Similar Profiles
Aaron A JustinianoAaron A Justiniano
Visual Merchandising at The Container StoreVisual Merchandising at The Container Store
Despo Lisa RumowskiDespo Lisa Rumowski
General Manager at The Container StoreGeneral Manager at The Container Store
Cruz OrnelasCruz Ornelas
Full-Time Visual Specialist at The Container StoreFull-Time Visual Specialist at The Container Store
Christian NatarenoChristian Natareno
Fulfillment Retail at The Container StoreFulfillment Retail at The Container Store
Rosalva ChavezRosalva Chavez
Surgical Recovery Coordinator at Transplant Staffing ResourcesSurgical Recovery Coordinator at Transplant Staffing Resources