Christopher Evans
Woodstock,GA
Summary
Dynamic Level 3 Advanced Technician Specialist with a proven track record at Convergint, excelling in expert diagnostics and customer support. Adept at programming complex security systems and enhancing operational efficiency. Recognized for training teams and improving technical documentation, ensuring high standards of service and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Level 3 Advanced Technician Specialist
Convergint
Lawrenceville, GA
07.2025 - Current
- Diagnosed complex technical issues, ensuring timely resolution and customer satisfaction.
- Collaborated with cross-functional teams to implement system upgrades and enhancements.
- Provided advanced troubleshooting support for integrated security systems and technologies.
- Developed comprehensive documentation for technical procedures and processes, improving knowledge sharing.
- Programming access control systems
- Installing/programming all intrusion devices
- Installing/programming extrusion devices
- Programming camera systems
- Setting up in NVRs for camera systems
- Also teaching my level ones and twos the proper way of installation, along with efficiency of getting the job done.
- Over 6 different access control system, intrusion system, fire alarm system. I’ve touched and worked with and have certifications for most. Including Honeywell.
Access Control Specialist
A.S Communications
Lawrenceville, GA
01.2023 - 07.2025
- Monitored access points to ensure security compliance and prevent unauthorized entry.
- Conducted routine checks of surveillance systems to maintain operational integrity.
- Assisted in developing access control procedures to enhance facility safety.
- Responded promptly to security incidents, escalating issues as necessary for resolution.
- Ran multiple job sites with me as the supervisor and a crew of 5 or more.
- Was in charge of out of state jobs with 150 plus access control doors on site along with glass break devices, motion sensors, vehicle gate systems like Doorking.
- Installing Speaker systems inside and out, along with sounder alarms above garage doors. As well as camera systems.
Technician Supervisor
Network Controls & Electric
Greer, SC
11.2022 - 12.2023
- Operated and maintained electrical testing equipment to ensure system reliability.
- Assisted in troubleshooting electrical systems to identify and resolve issues promptly.
- Followed safety protocols during installation and repair of network control systems.
- Collaborated with team members to execute preventative maintenance tasks efficiently.
- Trained on running pipe, conduit, and flex for our access/data/intrusion cabling.
- Aerial lift certified
- ADA compliant courses completed
Technician Apprentice
Botwin Communications
Marietta, GA
07.2020 - 12.2023
- Assisted in installation and maintenance of communication equipment.
- Supported senior technicians in troubleshooting network issues.
- Learned to operate diagnostic tools for performance assessment.
- Collaborated with team members on project setups and implementations.
Education
High School Diploma -
Woodstock High School
Woodstock, GA05.2021
Skills
- Customer support
- Expert diagnostics
- Network configuration
- Hardware installation
- Programming
- Selling and bidding
- Customer care
- Management skills
Certification
As I mentioned in the education portion of the résumé. I’m certified in various access control system systems, those certifications allow me to install/program the systems compliantly.
And the OSHA 30 and 10 are great to just have.
Timeline
Level 3 Advanced Technician Specialist
Convergint
07.2025 - Current
Access Control Specialist
A.S Communications
01.2023 - 07.2025
Technician Supervisor
Network Controls & Electric
11.2022 - 12.2023
Technician Apprentice
Botwin Communications
07.2020 - 12.2023
High School Diploma -
Woodstock High School