Chris Fairclough
Riverton,UT
Summary
Accomplished leader in used vehicle sales and finance, recognized for strategic thinking and customer relationship management. Committed to implementing process improvements that elevate team performance and enhance the overall customer experience.
Overview
16
16
years of professional experience
Work History
Used Car Manager\Sales Manager
Mark Miller Subaru South Towne \ Midtown
01.2023 - 06.2026
- Developed pricing strategies based on market trends and competitive analysis for used vehicles.
- Managed used car inventory, ensuring optimal pricing and competitive market positioning.
- Oversaw used car inventory management, ensuring optimal stock levels and quality standards.
- Implemented process improvements to streamline vehicle reconditioning and sales workflows.
- Developed strategic marketing campaigns to enhance visibility and sales of pre-owned vehicles.
- Led team in delivering exceptional customer service, enhancing overall purchasing experience.
Business Office Manager
Mark Miller Subaru South Towne
10.2015 - 08.2023
- Led cross-functional teams to enhance customer financing experiences and streamline operations.
- Developed and implemented financial strategies to optimize automotive loan processing.
- Collaborated with sales departments to create tailored financing options for diverse clientele.
- Analyzed financial data to identify trends, ensuring compliance with industry regulations.
- Mentored junior finance staff, fostering professional development and enhancing team performance.
Special Finance Manager
Mark Miller Subaru South Towne
01.2012 - 10.2015
- Developed financing options tailored to diverse customer needs and credit profiles.
- Managed special finance programs to enhance customer accessibility and satisfaction.
- Collaborated with sales teams to streamline the financing process and improve efficiency.
- Analyzed financial data to identify trends and optimize loan offerings.
Special Finance Manager
Riverton Hyundai
09.2010 - 12.2012
- Implemented strategic initiatives to increase financing approvals and reduce turnaround times.
- Fostered relationships with financial institutions to secure favorable lending terms for customers.
- Ensured compliance with regulatory requirements in all finance-related transactions.
- Trained staff on financing policies, procedures, and customer engagement techniques.
Education
No Degree - Business Administration
Colloge of Eastern Utah
Price, UTSkills
- Sales team leadership
- Client management
- Staff management
- Sales strategy
- Employee performance assessment
- Inventory management
- Employee training
- Customer service
Timeline
Used Car Manager\Sales Manager
Mark Miller Subaru South Towne \ Midtown
01.2023 - 06.2026
Business Office Manager
Mark Miller Subaru South Towne
10.2015 - 08.2023
Special Finance Manager
Mark Miller Subaru South Towne
01.2012 - 10.2015
Special Finance Manager
Riverton Hyundai
09.2010 - 12.2012
No Degree - Business Administration
Colloge of Eastern Utah