Chris Feely
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable team member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Argyle Floral
11.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Dock Supervisor
East Shore Lodging
05.2022 - 09.2022
- Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
- Implemented loading dock process and productivity improvements.
- Performed pre-shift and post-shift inspections of dock equipment.
Server
Woodloch Resort
02.2020 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Wallenpaupack Area High School
Hawley, PA06.2023
Skills
- Payment Collection
- Team Collaboration
- Directing Traffic
- Order Verification
- Vehicle Maintenance
- Guest Engagement
- Guest Flow Management
- Video Production
- Leadership
- Team Management
Timeline
Delivery Driver
Argyle Floral
11.2023 - Current
Dock Supervisor
East Shore Lodging
05.2022 - 09.2022
Server
Woodloch Resort
02.2020 - 03.2022
High School Diploma -
Wallenpaupack Area High School
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