Chris Foy
Charlotte,NC
Summary
Results-driven banquet manager dedicated to delivering exceptional guest experiences. Strong background in coordinating multiple events, managing staff responsibilities, and ensuring seamless setup and breakdown of event spaces. Proven ability to enhance service quality through effective communication and collaboration with culinary and service teams.
Overview
23
23
years of professional experience
Work History
Banquet Manager
Marriott
Charlotte, North Carolina
02.2022 - Current
- Coordinated banquet events, managing staff schedules and responsibilities to ensure successful execution.
- Led banquet staff, providing direction to uphold high levels of customer satisfaction during events.
- Trained and mentored team members on service standards and operational procedures.
- Oversaw setup and breakdown of event spaces for seamless guest experiences.
- Collaborated with culinary staff to create customized menu options for clients.
- Facilitated interdepartmental communication to streamline event logistics and enhance guest experiences.
- Maintained inventory control and ordered supplies to meet event demands.
Banquet Captain
The Westin Charlotte
Charlotte, USA
10.2003 - 10.2020
- Analyzed banquet event orders to optimize room layouts and effectively schedule staff.
- Led staff in preparation and service of meals, ensuring quality and timeliness.
- Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Interacted with kitchen staff to plan food and beverage logistics.
- Arranged buffet equipment, food displays, and decor to create an appealing presentation.
- Coordinated breakdown and cleanup of event spaces, restoring them to original condition efficiently.
- Maintained par levels for all alcoholic beverages and recorded inventory regularly.
Education
High School Diploma -
Garinger High School
Charlotte, NC06-2002
Skills
- Event coordination
- Banquet setup
- Event layout design
- Quality assurance
- Cost control
- Inventory
- Scheduling staff
- Staff leadership
- Training and mentoring
- Problem resolution
- Guest service
- Strong work ethic
Timeline
Banquet Manager
Marriott
02.2022 - Current
Banquet Captain
The Westin Charlotte
10.2003 - 10.2020
High School Diploma -
Garinger High School