CHRIS GARCIA
SEGUIN
Summary
Dynamic Communications Specialist with a proven track record at Texas Lutheran University, excelling in customer service and public relations. Skilled in content creation and social media management, I effectively enhanced customer interactions and streamlined communication processes, ensuring operational efficiency and satisfaction. Dedicated communications specialist with several years of experience covering external and internal communications. Known for exceptional organization and prioritization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Communications Specialist
Texas Lutheran University
Seguin
09.2021 - 07.2024
- Maintained professionality and efficiency while working closely with leadership.
- Monitored switchboard functionality reporting any issues promptly to avoid downtime
- Actively participated in meetings aimed at enhancing customer service
- Trained in FAQ for common questions to expedite phone calls.
Education
High School Diploma -
Seguin High School
Seguin, TX06-1978
Skills
- Customer service
- Public relations
- Content creation
- Social media management
- Data analysis
- Project management
Accomplishments
- Received first ever "Butterfly Award" to a volunteer who exceeded in customer service
Certification
- Certified Anger Management Resolution Therapist
- Completed Guest Services Manager Program
Languages
English
Professional
Spanish
Professional
Timeline
Communications Specialist
Texas Lutheran University
09.2021 - 07.2024
High School Diploma -
Seguin High School
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