Chris Garza

• Assisted Departments with various duties in the medical field; Optometry, Patient registration, Medical records, Fitness/Rec Center and the Health Clinic Administration office.

• Answered phones, directed patients to medical staff.

Electronic filling, Operated Fax machine, Scheduling medical appointments. Assisted Elders with their annual patient registration forms, as well as other duties as assigned.

• Assisted Tribal Elders who came to the Fitness center, I helped develop/customize a workout plan tailored to Elders and other community member's.

• Kept up-to-date on the latest industry trends, techniques, and tools.
• Collaborated with fellow barbers to provide consistent, high-quality services across the entire shop.
• Enhanced revenue generation capacity through upselling additional services like beard trims or grooming treatments during scheduled appointments strategically without coming across as pushy or overly salesoriented.
• Maintained a clean and hygienic work environment for the safety of clients and staff members.
• Managed my own scheduling.

• Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
• Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
• Collaborated with other departments to ensure a seamless transition from registration to treatment for patients.
• Reduced registration errors through meticulous data entry and attention to detail.
• Maintained strict compliance with HIPAA regulations while handling sensitive patient information.
• Contributed to a decrease in wait times by expediting the check-in process with effective multitasking skills.
• Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
• Verified insurance coverage to confirm patient coverage for necessary medical services.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.