Overview
Work History
Education
Skills
Certification
Timeline
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Chris Goldsberry

Newark,OH

Overview

33
33
years of professional experience
13
13
years of post-secondary education
1
1
Certification

Work History

Arby's

Inspire Brands
Heath, OH
11.2020 - 02.2022
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

General Manager

Cema Inc.
Gahanna, OH
10.2014 - 11.2020
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

General Manager

Tacala
Bristol, TN
10.2005 - 10.2015
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.

General Manager

Taco Bell Corporate
Whitehall, OH
12.1989 - 10.2005
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.

Education

High School Diploma -

Gahanna Lincoln
Gahanna, OH
08.1979 - 06.1992

Skills

Restaurant sanitation

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Certification

Servesafe

Timeline

Arby's

Inspire Brands
11.2020 - 02.2022

Servesafe

07-2020

General Manager

Cema Inc.
10.2014 - 11.2020

General Manager

Tacala
10.2005 - 10.2015

General Manager

Taco Bell Corporate
12.1989 - 10.2005

High School Diploma -

Gahanna Lincoln
08.1979 - 06.1992

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Chris Goldsberry