Chris Goldsberry
Newark,OH
Overview
33
33
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Arby's
Inspire Brands
Heath , OH
2020.11 - 2022.02
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
General Manager
Cema Inc.
Gahanna , OH
2014.10 - 2020.11
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
General Manager
Tacala
Bristol , TN
2005.10 - 2015.10
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
General Manager
Taco Bell Corporate
Whitehall , OH
1989.12 - 2005.10
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
High School Diploma -
Gahanna Lincoln
Gahanna, OH 1979.08 - 1992.06
Skills
Restaurant sanitation
undefinedCertification
Servesafe
Timeline
Arby's
Inspire Brands
2020.11 - 2022.02
Servesafe
2020-07
General Manager
Cema Inc.
2014.10 - 2020.11
General Manager
Tacala
2005.10 - 2015.10
General Manager
Taco Bell Corporate
1989.12 - 2005.10
High School Diploma -
Gahanna Lincoln
1979.08 - 1992.06