Christopher Grandez
Linden,NJ
Summary
Motivated and adaptable individual with over three years of experience across various industries in Quito, Ecuador. Strong background in customer service, sales, and warehouse operations with excellent communication, problem-solving, and teamwork skills. Seeking opportunities in New Jersey to apply my skills and continue my professional growth.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Movistar
Quito, Ecuador
06.2024 - 09.2024
- Provided exceptional customer service support for English and Spanish-speaking clients, resolving inquiries and troubleshooting issues
- Maintained a 95% customer satisfaction rate by promptly addressing customer concerns
- Developed communication skills that led to increased customer retention and satisfaction
- Bilingual communication (Spanish & English)
- Time management and multitasking
Warehouse Worker
ViaExpress
Quito, Ecuador
12.2022 - 06.2024
- Assisted in receiving, sorting, and storing incoming shipments in the warehouse
- Conducted regular inventory checks, ensuring stock levels were accurately maintained
- Collaborated with team members to meet daily order fulfillment targets
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Sales Associate
El Mercado SuperMaxi
Quito, Ecuador
06.2021 - 11.2022
- Assisted customers with product inquiries, pricing, and promotions in a high-traffic supermarket
- Managed stock and inventory control, ensuring shelves were adequately stocked and products were properly labeled
- Sales and product promotion
- Inventory management
- Customer engagement
Education
High School Diploma -
Jose Ricardo Chiriboga
06-2021
Skills
- Bilingual: Fluent in Spanish and English
- Customer Service
- Sales & Inventory Management
- Warehouse Operations
- Conflict Resolution
- Team Collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint)
Timeline
Customer Service Associate
Movistar
06.2024 - 09.2024
Warehouse Worker
ViaExpress
12.2022 - 06.2024
Sales Associate
El Mercado SuperMaxi
06.2021 - 11.2022
High School Diploma -
Jose Ricardo Chiriboga
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