Chris Grenda
Grand Traverse Resort and Spa
Traverse City,Michigan
1
Certification
37
years of professional experience
Professional with extensive background in security operations, prepared for leadership in safeguarding assets and ensuring operational integrity. Adept at team collaboration and driving results, adaptable to changing needs and environments. Skilled in risk assessment, incident management, and strategic planning. Known for reliability, strong problem-solving abilities, and effective communication with diverse teams.
Work History
Security Operations Manager
1 Year 1 Month- Coordinated daily security operations across resort property, guest areas, and event spaces.
- Monitored surveillance systems and radio communications to address incidents and suspicious activity.
- Enforced access control procedures for staff, vendors, and overnight guests.
- Documented incident reports, shift activity, and follow-up actions with accuracy.
- Supported emergency response efforts by directing evacuations and liaising with local authorities.
- Inspected property for safety hazards and reported corrective actions to leadership.
- Trained security staff on resort protocols, guest service standards, and incident handling.
- Reviewed access control measures regularly to minimize unauthorized entry into restricted areas while maintaining ease of use for authorized personnel.
- Managed security team schedules, ensuring optimal coverage for facility protection.
- Maintained detailed records of all security-related events, providing valuable data for future risk assessments and strategic planning initiatives.
- Developed strong relationships with local law enforcement agencies to enhance collaboration and information sharing.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Security Supervisor
19 Years 4 Months- Supervised security staff, and maintained consistent coverage across resort facilities.
- Trained new officers on patrol procedures, emergency response, and guest-service standards.
- Recorded incident reports with detailed accounts of occurrences.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Supervised security staff, assigned patrol routes, and maintained consistent coverage across resort facilities.
- Enforced property policies, controlled unauthorized access, and supported safe operations during peak occupancy.
- Responded to incidents, documented reports, and coordinated follow-up with management and law enforcement.
Security Officer
2 Years 11 Months- Secured entrances, restricted access, and verified authorized personnel and visitors
- Responded to incidents, de-escalating situations and coordinating appropriate follow-up actions
- Controlled access points to ensure safety and security of the premises, restricted access, and verified authorized personnel and visitors
- Documented incidents, observations, and shift activity in clear, accurate reports
- Monitored surveillance systems and supported loss prevention across property areas
- Enforced property policies while maintaining professional, courteous guest interactions
- Collaborated with management and emergency responders during alarms, disturbances, and evacuations
Laboratory Technician
7 Years 6 Months- Calibrated instrumentation and verified equipment functionality before analysis.
- Maintained sample integrity through proper labeling, handling, and storage procedures.
- Performed routine laboratory testing and documented results with precision.
- Prepared reagents, and solutions according to established protocols.
- Enforced compliance with quality control standards and laboratory regulations.
Field Radio Operator
4 Years- Operated field radio systems to establish secure voice and data communications in austere environments.
- Maintained radio equipment, antennas, and power sources to sustain continuous mission-ready communications.
- Configured frequencies, call signs, and encryption settings to support reliable tactical network operations.
- Monitored communications traffic and relayed critical messages with accuracy and discipline.
- Troubleshot signal loss, interference, and equipment faults to restore communications quickly.
- Coordinated radio checks and net discipline to ensure dependable contact across units.
- Trained junior Marines on communications procedures, equipment handling, and field setup standards.
- Supported mission success, coordinating critical information exchange between units in the field and command centers.
Education
High School Diploma
Skills
Incident response management
Access control strategies
Threat intelligence analysis
Intrusion detection systems
Security awareness training
Threat detection
Incident response
Policy development
Certification
- Certified Hospitality Supervisor - 2006
Interests
My biggest passion outside of work is baseball. I am the St. Francis high school Junior Varsity baseball coach. I started as a volunteer middle school coach and then moved up to the JV as a volunteer of a year before becoming a paid coach.
Awards
Earned the Combat Action ribbon for front line action during Operation Desert Shield/Storm/Saber and Operation Restore Hope.
Awarded the Humanitarian Service Medal for actions during earthquake relief efforts in Angles City Philippines and during Operation Restore Hope in Somalia.
Timeline
Security Operations Manager
Grand Traverse Resort and Spa
09.2025 - CurrentRead More
Security Supervisor
Grand Traverse Resort and Spa
05.2006 - 09.2025Read More
Security Officer
Grand Traverse Resort and Spa
06.2002 - 05.2005Read More
Laboratory Technician
SPL Inc.
06.1993 - 12.2000Read More
Field Radio Operator
United States Marine Corps
05.1989 - 05.1993Read More
Traverse City Senior High
High School Diploma
Read More