Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Open To Work

Chris Han

Granada Hills,CA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Logistics CoordinatorLicensed Life Insurance AgentPassenger Service RepresentativeTutor - Office Assistant

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Los Angeles, CA
Open to relocation: Yes

Salary Range

70000/yr - 150000/yr

Important To Me

Career advancementWork-life balanceCompany Culture401k matchWork from home optionHealthcare benefitsPersonal development programs

Summary

Customer service and logistics professional with a strong background in optimizing processes and managing client accounts. Expertise in resolving billing inquiries and enhancing shipping efficiency while fostering strong relationships with vendors and customers. Bilingual in Korean and English, dedicated to delivering exceptional service and organizational support.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Cy Flooring
03.2026 - Current
  • Coordinated logistics operations for flooring materials and supplies.
  • Cultivated relationships with vendors, carriers, and customers, enhancing shipping efficiency and coordination.
  • Fulfilled all orders for customers and contractors, ensuring timely delivery and customer satisfaction.
  • Supported negotiation of contracts with third-party providers for rates and services.
  • Acted as liaison for CEO, managing current and future lease properties.

Licensed Life Insurance Agent

New York Life Insurance Company & NYLife Securities, LLC.
05.2024 - 05.2025
  • Evaluated clients' financial situations to recommend tailored insurance solutions that meet their specific needs.
  • Analyzed existing insurance coverage, offering tailored advice for additional options.
  • Developed and executed targeted marketing strategies to enhance visibility and promote life insurance products effectively.
  • Delivered exceptional customer service throughout the insurance process.
  • Resolved customer billing inquiries promptly, ensuring satisfaction and maintaining strong client relationships.
  • Maintained precise records of client interactions and transaction histories.
  • Utilized Salesforce and CRM tools to manage client accounts and track follow-ups.

Passenger Service Representative

Korean Air
06.2011 - 10.2016
  • Promoted and ensured excellent customer service for all passengers.
  • Trained new employees on customer service etiquette and operations to enhance service quality.
  • Coordinated with gate control and TSA for passenger and baggage handling.
  • Coordinated gate agent assignments and managed last-minute flight changes to ensure smooth operations.
  • Ensured passengers held proper travel documents to avoid denied entry.
  • Followed F.I.S protocols for inbound flights and provided secondary assistance.
  • Prepared flight documentation and conducted security checks before boarding to maintain safety compliance.
  • Led ramp safety checks and briefings to ensure safe aircraft operations.

Tutor - Office Assistant

Yale Academy
05.2010 - 05.2011
  • Crafted weekly assignments that enhanced student readiness for examinations and coursework.
  • Coordinated classroom placements to align with individual student talents and academic abilities.
  • Engaged effectively with children across various age groups and diverse cultural backgrounds.
  • Utilized diverse resources to bolster student achievement and meet unique learning needs.

Education

Some College (No Degree) - Information Technology

Pierce College
Woodland Hills, CA

Skills

  • Process optimization
  • Customer relationship management
  • Time management
  • Team collaboration
  • Problem solving
  • Punctual and dependable

Languages

Korean
Professional

Certification

  • Accident & Health or
    Sickness, Life License. License Number: 4387791

Timeline

Logistics Coordinator

Cy Flooring
03.2026 - Current

Licensed Life Insurance Agent

New York Life Insurance Company & NYLife Securities, LLC.
05.2024 - 05.2025

Passenger Service Representative

Korean Air
06.2011 - 10.2016

Tutor - Office Assistant

Yale Academy
05.2010 - 05.2011

Some College (No Degree) - Information Technology

Pierce College

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Chris Han