Motivated professional with strong customer service skills and effective multitasking abilities. Excels in fast-paced environments, quickly mastering new concepts and adapting to change. Committed to enhancing customer experiences through exceptional interpersonal communication and time management.
Overview
14
14
years of professional experience
Work History
Executive Team Lead
Target
Edina, MN
07.2024 - 03.2026
Scheduled shifts to optimize team coverage during peak hours.
Ensured compliance with company policies and regulations.
Managed budgets, resources, and personnel to meet organizational goals.
Collaborated with other executives on cross-functional projects.
Established strong communication channels between departments.
Coached direct reports on professional development to enhance skill sets.
Built lasting client relationships by organizing and planning sales events.
Team Leader
Target
Bloomington, MN
08.2021 - 07.2024
Monitored inventory levels to ensure product availability and organized stock for efficient customer access.
Trained new employees on store policies and customer service standards to enhance customer interactions.
Resolved customer complaints promptly to maintain high satisfaction levels.
Enforced safety procedures to maintain a secure shopping environment for customers.
Cultivated a positive work environment that fostered collaboration and teamwork among staff.
Fostered team collaboration by encouraging open communication and feedback.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Collaborated with other departments to ensure alignment of goals across teams.
Coach
New Prague School Districts
New Prague, MN
05.2012 - 08.2020
Developed training programs for student-athletes to enhance performance.
Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
Encouraged players with positive reinforcement during game play or practice sessions.
Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Developed and executed strategic game plans and real-time adjustments, enhancing team's competitive performance.
Observed practices and games in order to evaluate player performance levels and provide feedback.
Attended coaching clinics or workshops in order to stay up-to-date on industry trends.
Coordinated community outreach events, increasing athletic participation among local youth.
Fostered positive and motivational environment, strengthening team morale and cohesion.
Executive Assistant to the MD/CEO | Team Lead, HR, Admin & Finance at M-Technology Solutions LtdExecutive Assistant to the MD/CEO | Team Lead, HR, Admin & Finance at M-Technology Solutions Ltd