Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Chris Hardwick

Murfreesboro,TN

Summary

Accommodating inside sales representative brings several years in retail and phone sales. Strong collaborator possessing outstanding organizational, analytical and problem-solving abilities. Recognized for maintaining patience to minimize customer dissatisfaction and increase customer loyalty.

Overview

9
9
years of professional experience

Work History

Uber Partner

Uber Eats
San Francisco, CA
01.2021 - Current
  • Participated in ongoing training to improve driving and customer service skills.
  • Educated passengers on the rideshare app features, promoting a seamless experience.
  • Achieved consistently high customer scores due to exceptional service.

Inside Sales Representative

Adapt Health Care
Brentwood, TN
12.2022 - 12.2024
  • Provided customer service support to patients regarding their CPAP needs.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Utilized CRM software to track sales progress and communicate with team members.
  • Compliant with all HIPPA laws and procedures

Freight Broker Agent

Interstate Logistics Systems
Murfreesboro, TN
02.2021 - 11.2022
  • Negotiated freight rates with carriers and customers to ensure cost-effectiveness.
  • Maintained accurate records of all transactions in a CRM system.
  • Checked import and export documentation to determine cargo contents.
  • Cold called new customers to increase profits.
  • Developed relationships with freight carriers to negotiate competitive rates and services.
  • Monitored shipments for on-time delivery and communicated status updates to customers.

Manager

Compass Self Storage
Murfreesboro, TN
02.2016 - 07.2020
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Trained employees on duties, policies and procedures.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Inside Sales Representative

Wex Inc.
Nashville, TN
08.2018 - 11.2019
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Focused on meeting and consulting with a core, portfolio base of clients.
  • Responsible for retaining and cross-selling new solutions within that base.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Promoted to medium fleet sales within 4 months of employment offer based on numbers.

Education

Some College (No Degree) - Journalism And Mass Communication

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Cold calling expertise
  • Account acquisition
  • Objection handling
  • Cheerful and energetic
  • Pipeline development
  • Salesforce
  • Territory management
  • Merchandise planning
  • Hiring and training
  • Retail operations

Languages

Spanish
Limited

Accomplishments

  • Rookie of the year 2021 (Interstate Logistics)
  • Fastest broker to 100,000 monthly profit in the history of the company

Affiliations

  • Brazilian Jiu Jitsu
  • Very Highly involved parents of two nationally ranked athletes in womens wrestling and Brazilian Jiu Jitsu
  • Volunteering to help feed local homeless shelters in Murfreesboro
  • Mentored fellow men who have struggled with mental illness and depression.

Timeline

Inside Sales Representative

Adapt Health Care
12.2022 - 12.2024

Freight Broker Agent

Interstate Logistics Systems
02.2021 - 11.2022

Uber Partner

Uber Eats
01.2021 - Current

Inside Sales Representative

Wex Inc.
08.2018 - 11.2019

Manager

Compass Self Storage
02.2016 - 07.2020

Some College (No Degree) - Journalism And Mass Communication

Middle Tennessee State University
Chris Hardwick