Tori Harris
Loudonville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Waxing Specialist
Self Employed
08.2020 - Current
- Maintained clean and sanitary workspace.
- Answered multi-line phone system and emails to schedule clients and consultations.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
Sales Associate
Indigo Owl
05.2023 - 08.2023
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Waxing Specialist
Wax Pot
06.2017 - 05.2020
- Maintained clean and sanitary workspace.
- Answered multi-line phone system and emails to schedule clients and consultations.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
Stakes Short Stop
10.2015 - 03.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Esthetician Degree - Esthetician
The Spa School
Columbus, OH04.2017
High School Diploma -
Loudonville High School
Loudonville, OH05.2015
Skills
- Continuing Education Pursuit
- Proper Sanitation Practices
- Adaptable to Client Needs
- Attention to Detail
- Efficient Time Management
- Skilled at computer running reports
Timeline
Sales Associate
Indigo Owl
05.2023 - 08.2023
Waxing Specialist
Self Employed
08.2020 - Current
Waxing Specialist
Wax Pot
06.2017 - 05.2020
Cashier
Stakes Short Stop
10.2015 - 03.2017
Esthetician Degree - Esthetician
The Spa School
High School Diploma -
Loudonville High School
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