Chris Herbert
Provo,UT
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
General Manager
Aqua-Tots Swim Schools
09.2023 - Current
- Conducted interviews, evaluated candidates, and made hiring decisions to build high-performing teams.
- Oversaw day-to-day operations, ensuring efficiency, productivity, and adherence to company policies and procedures.
- Conducted regular performance evaluations, provided constructive feedback, and implemented development plans to support team growth.
- Facilitated organizational change by fostering a culture of adaptability, resilience, and continuous improvement.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
Care Coordinator II
Newport Academy
08.2022 - 09.2023
- Providing day-to-day support, supervision, and performance reviews for clients
- Conducting client intakes, needs assessments, assisting in treatment planning and discharge services
- Working with the clinical team when reviewing patient cases providing insight, direction, and support from being on the floor with the clients
- Conducting staff led groups such as life skills, coping skills, social skills, and emotional regulation.
Dispatch Operator
AvantGuard
07.2017 - 06.2021
- Responded to over 120 daily call requests about possible medical assistance in urgent time frames
- Received public emergency and non-emergency calls, supervising response prioritization in order to effectively dispatch official units such as police, fire, and EMS, while tracking data in real-time environments
- Answered multi-line phone systems, transferred calls, and determined call priority while performing quick and efficient customer service.
Education
Master of Arts - Industrial and Organizational Psychology
Touro University Worldwide
Los Alamitos, CA04.2025
Bachelor of Science - Health Psychology
Brigham Young University - Idaho
Rexburg, ID07.2022
Skills
- Driven employee with excellent leadership, problem-solving abilities, and adaptability skills
- Highly organized, proactive, and innovated with solid understanding of self-management and team compatibility
- Dedicated to efficiency and reliability in personal goals and collaborative projects
Timeline
General Manager
Aqua-Tots Swim Schools
09.2023 - Current
Care Coordinator II
Newport Academy
08.2022 - 09.2023
Dispatch Operator
AvantGuard
07.2017 - 06.2021
Master of Arts - Industrial and Organizational Psychology
Touro University Worldwide
Bachelor of Science - Health Psychology
Brigham Young University - Idaho
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