Accomplished IT Systems Engineer/Auditor experienced in SOX compliance and IT auditing across various platforms, including Mainframe, Network, Windows, UNIX, AS/400, Oracle, DB2, SQL, and application environments. Demonstrated ability to identify compliance risks and prepare comprehensive reports while executing test plans for regulatory adherence. Skilled in assisting with SOX, IT, and PCI audits, utilizing data analytics to uncover inefficiencies and detect fraudulent trends. Committed to delivering exceptional service and support for customer satisfaction. Proficient in applying customer service best practices and exploring effective solutions to address diverse customer and business needs.
Hi, I’m
Chris Hoban
Fountain Hills,USA
Summary
Overview
27
years of professional experience
1
Certificate
Work History
Bashas'
Head Bookkeeper
06.2021 - Current
Job overview
- Maintaining current store bookkeeping report, reconciling safe balance, preparation and verification of bank deposits, daily banking procedures/loans/logs, ordering cash and change
- Monthly Lottery inventory and daily maintenance
- Maintain six self-checkout machines. Including money balancing and regular machine maintenance, excluding part repairs
- Validate card readers are not compromised daily
- Morning store preparation and opening
- Front End Customer Service
MUFG Union Bank, N. A
Regulatory Compliance Analyst
10.2020 - 11.2020
Job overview
- Continuous review and support of control testing and CADs for Incident, Problem, Change, Network annual Security Risk Reports for 12 plus business areas.
- Second line audit review and support.
- Note: Six month contract
Best Western Global
IT Compliance Security Specialist
12.2019 - 03.2020
Job overview
- PCI security support for Best Western North American and International properties
- Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
- Created, automated and governed PCI vulnerability monthly security patching and tracking system to ensure PCI security on multiple platforms for 4300 properties
- Created and implemented monthly/quarterly risk assessments for PCI vulnerability security and property reporting in preparation for external audit
- Partnered with Best Western properties to ensure PCI security of their internal systems, remediation and communication to properties and Best Western Management
- Provided Best Western properties and team members security education and monthly training classes
Allstate Insurance Company
Risk Management and Compliance Senior Consultant
12.1997 - 07.2019
Job overview
- Provide issue management governance over audit findings and self-identified issues (SII) through risk identification, analysis, decisions and remediation
- Interacted with IT management leadership, technical leadership and external requestors as a strategic value-add point to improve IT for completeness, consistency, availability, satisfaction, and delivery of quality services
- Managed various IT Audit and Remediation process improvement projects, activities, and programs to maintain effective process controls
- Software security, access control, risk management and change control
- Collaborated with business unit partners to perform walkthrough of processes, identify key controls and mitigating controls
- Create/update control activity descriptions, process flowcharts depicting controls and systems in scope, testing attributes to evaluate effectiveness and design of controls, process narratives, and policies and procedures
- Developed reporting summaries, analytics, and metrics to inform senior management of current activities and progress with investigations
- Coordination of documentation and participation in several phases of Officer Mirror Certification meetings
- Communicating internal control status and potential business risks and remediation plans
- Created and implemented a flexible SOX control KPIs that worked effectively and adapted to the needs of the organization, while consistently applied to manage risk across Infrastructure Services
- Led IT audits of technology infrastructure, including Mainframe, UNIX, AS/400, Windows, DB2 and SQL across all Allstate operations, and IT audits of more than 50 SOX applications, including claims, investments, financials, and various infrastructure applications
- Developed Audit Validation process for business areas to ensure processes are working as designed and prepared areas for potential audit
- Created a Super User Management Database for historic base lining and verifying of Super User access for Mainframe, UNIX, Windows and AS400 platforms as part of Internal Audit/Compliance
- Provided training, education, oversight, and process governance to eliminate conflict of interest
- Coordinated annual security reverification of user access for Mainframe, UNIX, Windows and AS400 platforms as part of Internal Audit/Compliance
- 100,000+ of roles/groups and 1,000+ users to track and ensure their completion and compliance
- Change Management Coordinator for Enterprise Workstation (80,000+ machines)
- Designed and implemented automated ITIL change, problem, and incident monthly assessments across IT for Continuity Management Team
- Completed monthly audits of Continuity Management compliance assessments and result communication summary
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Partnered with areas after internal/external audit to ensure issues were remediated and supplied process evidence to internal/external auditors
- Served as Service Engineer prior to Senior Consultant role
Education
Oakton Community CollegeDes Plaines, IL
Some College from Computer Science
University Overview
College of Lake County Grayslake, IL
Some College from Computer Science
University Overview
Certification
- Microsoft Certified Professional Windows (MCP)
- Microsoft Certified Solutions Expert (MCSE)
- Novell Certified Network Engineer (CNE) 2.0 - 6.0
- ITIL
Timeline
Head Bookkeeper
Bashas'
06.2021 - Current
Regulatory Compliance Analyst
MUFG Union Bank, N. A
10.2020 - 11.2020
IT Compliance Security Specialist
Best Western Global
12.2019 - 03.2020
Risk Management and Compliance Senior Consultant
Allstate Insurance Company
12.1997 - 07.2019
Oakton Community College
Some College from Computer Science
College of Lake County
Some College from Computer Science
Skills
- Sarbanes Oxley
- Data Management
- Statistical and Operational Analysis
- Team Collaboration
- Project Management
- Process and Procedure Development
- User Access Provisioning
- Software Delivery Life Cycle
- PCI SSC
- ITIL
- COBIT
- Accounting
- Customer Service
- Vendor Management
- Audit preparation and support
- Policy and procedure implementation
- Organizational Skills
- Proactive and Self-Motivated
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