Chris Howell
Van Alstyne,TX
Summary
Motivated and detail-oriented professional seeking to leverage customer service expertise and analytical skills in a challenging role within the financial services industry. Aiming to contribute to a team-focused environment, while enhancing client experiences and operational efficiency.
Overview
15
15
years of professional experience
Work History
Lead Stylist
Sport Clips
01.2022 - Current
- Directed daily operations, ensuring compliance and operational excellence
- Cultivated strong client relationships, consistently achieving high satisfaction levels and customer loyalty
- Analyzed performance metrics and sales data to improve service delivery.
Salon Manager
Great Clips
01.2014 - 01.2022
- Spearheaded recruitment and onboarding processes, fostering a cohesive team environment
- Monitored team performance and addressed any irregularities to maintain quality standards
- Conducted financial analysis related to sales and service performance.
Human Resources, Recruiter (Part-Time)
Ken Garff
01.2014 - 01.2018
- Successfully sourced and recruited qualified candidates, enhancing team dynamics
- Collaborated with management to develop and implement effective recruitment strategies.
Universal Sales and Services Banker
Wells Fargo
01.2010 - 01.2012
- Assisted customers with banking transactions and inquiries, delivering exceptional service
- Evaluated customer credit applications and made informed decisions to maintain compliance with financial guidelines
- Promoted banking products, achieving sales targets while building strong customer relationships.
Education
Bachelor of Science in Professional Studies: Business Administration, Communications -
Brigham Young University-Idaho
04.2025
Associate's Degree in Business -
Brigham Young University-Idaho
05.2023
Administrative Assistant Certificate -
BYU Pathways
05.2022
Skills
- Customer Service Excellence
- Analytical Thinking
- Effective Communication
- Team Collaboration
- Attention to Detail
- Problem-Solving Skills
Professional Development
- Financial Analysis Training, 01/23
- Customer Relationship Management (CRM) Training, 01/22
- Data Analysis and Excel for Business, 01/22
- Effective Communication Workshops, 01/21
- Time Management and Productivity Training, 01/20
- Leadership Development Program, 01/19
Timeline
Lead Stylist
Sport Clips
01.2022 - Current
Salon Manager
Great Clips
01.2014 - 01.2022
Human Resources, Recruiter (Part-Time)
Ken Garff
01.2014 - 01.2018
Universal Sales and Services Banker
Wells Fargo
01.2010 - 01.2012
Bachelor of Science in Professional Studies: Business Administration, Communications -
Brigham Young University-Idaho
Associate's Degree in Business -
Brigham Young University-Idaho
Administrative Assistant Certificate -
BYU Pathways
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