Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Incollingo

Methuen,MA

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in multi-unit retail, medical, wellness and service industries.

Overview

24
24
years of professional experience

Work History

PRESIDENT / MANAGING DIRECTOR

HYPOXI USA
10.2020 - Current
  • Founded, developed & nurtured a successful startup concept into a full-time Hypoxi studio.
  • Awarded as the official US Distributor: North America
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.

President / Operator

Prestige Worldwide- Self Employed Services
07.2010 - 10.2020
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Reduced operational costs through strategic cost management initiatives in multiple industries.

Managing Director / VP Operations

Dr. Dental
07.2009 - 06.2018
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Key role player in the company’s unique SDS.
  • Piloted cross-departmental projects to achieve successful delivery of new initiatives.
  • Responsible for the sales, patient satisfaction & services, clinical oversight, OSHA, KPI’s, CRM, safety, compliance, hiring, social media & marketing efforts for the entire region of successful dental offices. (44)
  • Influential ambassador to a private equity liquidity event, resulting in a MM$ transaction of the company’s assets.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Oversaw 400 employees, and over $45mm P&L.

General Manager

Ace Ticket, Inc
06.2008 - 07.2009
  • Changed the stale behaviors of sales managers, marketing & business development managers for a $55mm enterprise.
  • Formulated policies and procedures to streamline operations.
  • Special project manager, including opening the company’s first flagship, Comcast Sports Network broadcast studio, directly across from TD Garden
  • Requested committee member of all “top brass” accounts with Red Sox, Patriots, Bruins, etc.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

VP Operations/Service Center Manager/Regional Manager

Mr. Tux, The Men's Wearhouse
01.2003 - 12.2007
  • Promoted to oversee all daily retail, wholesale, plant and production facilities, call center / customer-service operations for this 55-store, MM$$ division.
  • Influenced new efficiencies for 20 direct & over 400 indirect employees, District & Department Managers; full P&L for a combined retail/wholesale & production center budget.
  • Seamlessly integrated a small division into a fortune 500 merger transaction.

Director of Operations

Classic Tuxedo
01.2000 - 01.2003
  • Implemented company’s first, state of the art production & dry-cleaning facility.
  • Oversaw successful implementation of all operational strategies & policies to drive organizational growth and productivity with full P&L.
  • Established and monitored quality assurance standards to achieve operational excellence.

Education

Criminal Science

Northeastern University
Boston, MA

Criminal Justice

University of Massachusetts - Lowell
Lowell, MA

Skills

  • Process improvement
  • KPI & CRM management
  • Promoting core values
  • Excellent communicator
  • Cross-functional synergies
  • Identifying best practices
  • Expense reduction
  • Start-ups & Turnarounds
  • Systems overhaul
  • Charismatic leadership
  • Creative mindset
  • Team Collaboration

Timeline

PRESIDENT / MANAGING DIRECTOR

HYPOXI USA
10.2020 - Current

President / Operator

Prestige Worldwide- Self Employed Services
07.2010 - 10.2020

Managing Director / VP Operations

Dr. Dental
07.2009 - 06.2018

General Manager

Ace Ticket, Inc
06.2008 - 07.2009

VP Operations/Service Center Manager/Regional Manager

Mr. Tux, The Men's Wearhouse
01.2003 - 12.2007

Director of Operations

Classic Tuxedo
01.2000 - 01.2003

Criminal Science

Northeastern University

Criminal Justice

University of Massachusetts - Lowell

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Chris Incollingo