Summary
Overview
Work History
Education
Skills
Timeline
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Chris Johnson

Wylie,TX

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

Overview

20
20
years of professional experience

Work History

Branch Manager

Southwest Funding
Dallas TX
04.2023 - Current
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Sales Manager

Texaslending.com
Dallas, TX
09.2005 - 03.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Produce and manged over 1BB in loan volume

Loan Officer

Southwest Funding
Dallas TX
04.2004 - 07.2005
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.

Education

Associate of Arts -

Collin County Community College District
Plano, TX

Skills

  • Performance Reviews
  • Operational Reports
  • Relationship Building
  • Shift Scheduling
  • Financial Oversight
  • Interviewing and Hiring

Timeline

Branch Manager

Southwest Funding
04.2023 - Current

Sales Manager

Texaslending.com
09.2005 - 03.2023

Loan Officer

Southwest Funding
04.2004 - 07.2005

Associate of Arts -

Collin County Community College District

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Chris Johnson