CHRIS JONES
Fort Lee,NJ
Summary
High-performing team leader with over 15 years of experience delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Traveling Quality Assurance Manager
Kedrion Biopharama
Fort Lee, NJ
11.2023 - Current
- Continuously monitored 13+ centers across my designated area of operations
- Helped facilitate preparation, execution and response to both internal and external audits
- Trained Quality Assurance staff in multiple locations
- Provided site coverage both within and outside my assigned areas
- Participated in committee meetings to determine the need and/or implementation of Change Controls
- Completed assigned Change Controls to foster continuous improvement fleet wide
- Created development opportunities to bridge the gap between Operations and Quality Assurance to promote a global perspective
- Developed current site managers to prepare them for future advancement
Quality Assurance Manager
Kedplasma
Cleveland, TN
06.2022 - 11.2023
- Monitored staff organization and suggested improvements to daily functionality.
- Collected production samples regularly and performed detailed quality inspections.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Inspected products and worker progress throughout production.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Determined quality department standards, practices and procedures.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Established and tracked quality department goals and objectives.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Operations Manager
Wickers Crabpot
Chesapeake, VA
06.2014 - 08.2017
- Recruited, hired, and trained crew members on application of projects, customer relations and customer service
- Inspected production areas to identify and correct unsafe or unauthorized practices
- Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted, and updated inventory reports upon receipt of new shipments
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Combat Medic
US Army FT, Polk, W, TMC Personnel
FT Polk, LA
10.2001 - 11.2005
- Rescued fire victims and administered emergency medical aid
- Assessed emergency situations and prioritized medical care for patients
- Assessed scene on arrival to identify potential safety issues and hazards affecting first responders
- Demonstrated dedication to providing quality care through continued training and education
- Managed care in field and in-transit, including performing standard testing and administering necessary medication
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
- Loaded patients into ambulances in preparation for transport to nearest medical center
- Treated patients suffering from variety of illnesses and ailments, including heart attacks, strokes, motor vehicle accident injuries and combat injuries
- Transported patients from accident scenes to hospitals in emergency vehicles
- Trained pharmacy interns and newly hired technicians
- Ordered all supplies needed for the pharmacy and kept tabs on inventory levels
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Education
Bachelor of Science - Molecular Biology/Sociology
Old Dominion University
Norfolk, VA12-2023
Skills
- Contract review and recommendations
- Multi-unit operations management
- Raw Material Inspection
- Incidents management
- Solutions development
- Staff training and development
- Workforce training
- Multidisciplinary collaboration
- Team building
- Customer service
- Data Analysis
- Problem resolution
Certification
Certified Area expert and qualified trainer of quality personnel.
Timeline
Traveling Quality Assurance Manager
Kedrion Biopharama
11.2023 - Current
Quality Assurance Manager
Kedplasma
06.2022 - 11.2023
Operations Manager
Wickers Crabpot
06.2014 - 08.2017
Combat Medic
US Army FT, Polk, W, TMC Personnel
10.2001 - 11.2005
Bachelor of Science - Molecular Biology/Sociology
Old Dominion University