Chris Karaganies
Technology Consultant & Retail Leadership
Hilliard,Ohio
Summary
I have over two years experience as a technology consultant and eight years of management experience. In all of my roles I perform at the highest levels and achieve results and deadlines on time without sacrificing quality. I take pride in my work and I develop others to do the same to further their careers.
I work well with teams and in collaborative projects but also stay motivated while working alone. I seek constructive feedback to improve myself professionally and personally and offer transparency and honestly to my colleagues to maintain a positive work culture and maintain integrity in the workplace.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Technology Consultant
Verge Networks LLC
Columbus, OH
06.2019 - Current
- Work on commercial and residential projects from design to completion.
- Maintain and expand relationships with clients by troubleshooting hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Worked with outside vendors for fiber installations and service.
- Configured and maintained network backup and recovery procedures.
Branch Manager
The Huntington National Bank
Columbus, OH
05.2018 - Current
- Develop a professional work culture within the team.
- Create career development plans for each colleague, set goals and milestones to track progress.
- Manage relationships with partners and other departments.
- Manage a customer portfolio worth $145 million in assets.
- Director's club winner 2019, 2020, and on pace for 2021.
- Multiple branch consolidation projects.
- TCF Merge Ambassador Program.
- 2020 Colleague Advisory Group.
- Columbus District Digital Champion (Ranked #1 in the Company).
Universal Banker
PNC Bank
Dublin, OH
02.2016 - 05.2018
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
District Manager
Acceptance Now, Rent-A-Center
Columbus, OH
10.2014 - 02.2016
- Responsible for development and performances for sales, collections, and customer service over 12 locations.
- Daily reviews of transaction and inventory audit reports for merchandise sales and payments.
- Daily review of collection call audit trails to ensure delinquent accounts are properly worked per company policy by looking for trends that indicated false activity.
- Monthly P&L reviews to monitor margins, cash shortages, missing merchandise, excessive losses, excessive over time, high store supplies, and unapproved service repairs.
- Manage relationships with third party service providers and supply vendors.
Sales Manager
Acceptance Now, Rent-A-Center
Dayton, OH
03.2013 - 10.2014
- Managing sales, collections, product services, and customer service.
- Responsible for training and development of my employees in my location and keep everyone up to date on new policies and procedures.
Education
No Degree - Information Technology
Capella University
02.2017 - 07.2019
Skills
Client relationship management
Hardware and software installation
Business planning
Technical troubleshooting
Networking issues
System monitoring
Virtualization
Timeline
Technology Consultant
Verge Networks LLC
06.2019 - Current
Branch Manager
The Huntington National Bank
05.2018 - Current
No Degree - Information Technology
Capella University
02.2017 - 07.2019
Universal Banker
PNC Bank
02.2016 - 05.2018
District Manager
Acceptance Now, Rent-A-Center
10.2014 - 02.2016
Sales Manager
Acceptance Now, Rent-A-Center
03.2013 - 10.2014