Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

CHRIS KLEPPER

San Francisco,CA

Overview

6
6
years of professional experience

Work History

Product Designer

Carboncopies
01.2024 - Current
  • Building and exploring AI Chatbot for Whole Brain Emulation
  • Lead designer for web design process at Carboncopies
  • Collaborate with cross functional teams to gather feedback and align with CEO's vision for non-profit.

UX Designer

Teiki
10.2023 - Current
    • Led design efforts to create home screen that expedites customers waiting time and payment process flow
    • Collaborated with execs, developers and marketing team to achieve competitive demographic and visual template in agile environment
    • Launched 20+ iterations of wireframes, prototyping and usability testing to optimize retaining users with app launch nearby

Product Ops Specialist

Snapdocs
05.2021 - 03.2023
    • Worked with customer relationship management (CRM) software to manage service level agreement (SLA) and sustain relationships with real estate vendors
    • Consultant role with product design team to test usability to identify pressure points and enhance current system
    • Led cross-functional team project to successfully deliver to client, resulting in 5% growth in 2022 Q4.

Supply Chain Specialist

Bar None Auction
01.2018 - 01.2019
  • Assisted in analyzing logistics data to identify cost-saving opportunities, resulting in a revised shipping strategy that decreased transportation costs by 10%
  • Supported the procurement team in vendor negotiations, assisting in securing more favorable terms and improving supplier relationships
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.

Education

UX/UI Design Certificate -

CareerFoundry
05.2023

Bachelor of Science (B.S.) in Economics -

California State University, Sacramento
05.2020

Skills

      Skillset: UX/UI Design, Wireframing, Usability Testing, Product Strategy Information Architecture, Ideation, User Flows

        Soft Skills: Adaptability, Self-Motivation, Strategic Thinking, Creativity, Dependable, Empathy

Accomplishments

UX/UI Designer | 24HR Fitness | 2023

• Conceptualized improvement within existing mobile app, 24GO
• Implemented dark mode, new user interface and introduced navbar for better navigation rate
• User testing showed 67% of participants preferred redesign over current iteration


UX/UI Designer | VLo | 2023

• Conceptualized brand identity and logo of VLo
• Product designer to a vocabulary learning app, including wireframing, user interface, ux research, and prototyping


Product Designer | SkillSage | 2023

• Led sprint to create functional prototype in Figma

(2 months)
• Created brand identity and business objectives when app receives funding

• Researched competitive analysis of Upwork and Fiverr to comprehend advantages/pressure points in the consultation app space

Timeline

Product Designer

Carboncopies
01.2024 - Current

UX Designer

Teiki
10.2023 - Current

Product Ops Specialist

Snapdocs
05.2021 - 03.2023

Supply Chain Specialist

Bar None Auction
01.2018 - 01.2019

UX/UI Design Certificate -

CareerFoundry

Bachelor of Science (B.S.) in Economics -

California State University, Sacramento

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CHRIS KLEPPER