Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Kudamik

Butler,PA

Summary

Experienced Service Technician skilled in preventive maintenance, troubleshooting, and customer service. Committed to minimizing downtime and enhancing client satisfaction through effective communication and detailed repair explanations.

Overview

14
14
years of professional experience

Work History

Service Tech

Veritiv
Warrendale, PA
11.2018 - Current
  • Diagnosed mechanical issues and performed repairs on various equipment.
  • Collaborated with team to enhance service delivery and customer satisfaction.
  • Trained new technicians on equipment operation and maintenance procedures.
  • Implemented preventative maintenance schedules to minimize downtime.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.

Maintenance Technician

PPC Lubricants
East Butler PA
04.2012 - 11.2018
  • Conducted routine inspections and preventative maintenance on machinery and equipment.
  • Diagnosed and repaired mechanical failures, ensuring optimal operational efficiency.
  • Collaborated with team members to develop and implement maintenance schedules.
  • Trained junior technicians on safety protocols and equipment handling procedures.

Maintain all blending and packaging equipment, order parts and conduct all maintenance procedures.
Design and build shelving units and any needed components for more fluent operation.

Oversaw and
installed a 2 million dollar upgrade to the packaging line with minimal downtime.

Building and grounds
maintenance.

Education

High School Diploma -

Butler School District
Butler, PA
06-2000

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Punctual and reliable
  • Troubleshooting skills
  • Flexible and adaptable
  • Scheduling and coordination
  • Diagnostics skill
  • Verbal and written communication
  • Equipment maintenance
  • Work order prioritization

Timeline

Service Tech

Veritiv
11.2018 - Current

Maintenance Technician

PPC Lubricants
04.2012 - 11.2018

High School Diploma -

Butler School District
Chris Kudamik