Chris Lee
Asheville,NC
Summary
Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
13
13
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
04.2023 - Current
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
Instacart Shopper
Instacart
05.2022 - 04.2023
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
First Earth Art
First Earth LLC
05.2017 - 10.2022
- This is an opportunity-based job on the festival circuit
- Selling merchandise to people attending different festivals
- I honed in my retail-based skills to better assist customers with their needs, with a welcoming face and attitude
- I learned to anticipate the customer’s wants as well as bring to their attention to other products they may or may not have noticed
Packaging Technician
New Belgium Brewing
01.2021 - 11.2021
- Making sure dates are correct for batch numbers and expiration dates
- Logging of product into system for shipping and storage
- Partial building for orders on pallets
- Forklift trained
- Slight Knowledge of Wild Goose Filling equipment
- Attentive to spillage and loss of product
- Hand Packaging as well as stacking of cases
Liquid Center Representative
New Belgium Brewing
01.2021 - 11.2021
- Shows a knowledge of beer and assists in helping customer find a beer that they are pleased with
- Helps with merchandise sells
- Helps maintain clean grounds
- Helps clean glasses
- Assists in changing of kegs
- Pours beers
- Sells to-go beer with prepackaged beer and growlers
Taco Maker
AVL Tacos and Taps
08.2018 - 08.2019
- Serving tacos and growler beer to the community through window drive-thru and walk-up window service
- Service responsibilities include: Taking people's orders and money then expediting their food to them in a correct and timely fashion
- As well as, explaining the different beers that we have as options to patrons
- When a selection is made, then filling growlers and selling six-packs
- Need based, client-to-client, job-to-job differences along-side our teams experience through the years
- Flow Security June 2018 – As needed
- This is an opportunity-based job for select events for private events in the city as well as for camping events
- We provide security in the form of barricade, foot patrol and general protection of the patrons attending
- Need based, client-to-client, job-to-job differences along-side our teams experience through the years
Bangin’ Pies
Bangin' Pies
01.2017 - 03.2019
- Opportunity-based job on the festival circuit selling pizza to patrons and staff of festivals
- I became more aware (in comparison to Mellow Mushroom) of atmosphere and gained a better knowledge of meeting the different types of customer’s needs
Mellow Mushroom
03.2017 - 10.2017
- Due to Mellow Mushroom being a popular Asheville restaurant, people from around the world stop in
- I became very aware of accommodating people based on their personal needs
- Mellow Mushroom cont…
- I am knowledgeable of the various craft beer and styles of the region and learned the basics of pairing alcohol to food.
The Local Kitchen and Wine Bar
02.2014 - 10.2015
- The Local had a very diverse clientele that required accommodating various needs when serving
- I have knowledge of not only wines but also beer and mixed drinks
- I understand knowledge of pairing of beers and wine with broad categories of drinks and dishes
- I was required to multi-task due to varying responsibilities, waiting on multiple people at once, and completing side tasks intermittently throughout a shift.
Texas Roadhouse
07.2010 - 09.2012
- One of my skill sets, due to working as a line cook, included the ability to adapt to different speeds and intensities throughout the shift
- Texas Roadhouse required me to multi-task, sometimes under a heavy workload
- When working at Texas Roadhouse communication was key, and employees are faced with communication challenges including: Fast paced decisive banter including language barriers.
Education
Engineering Technologies, Product Development, Art, 3-Dimensional Art Mediums
East Tennessee State University
Johnson City, TN2015
High School Diploma -
University School
Johnson City, TN05.2009
Skills
Growing up, I was involved in many team sports, most notably cross-country This sport is not just about meeting one's own personal goals, but also ensuring that everyone meets theirs as well while accomplishing greater objectives
My participation in sports helped teach life skills of teamwork, leadership, and perseverance, which can be applied to every challenge faced
When navigating college through many art mediums, helped hone problem solving skills Every project was another problem to be solved, and the solutions went hand in hand with the problems Giving tools to help future problems that would inevitably present themselves
The paths and core curriculum I took in college also made me proficient with Microsoft Office I also have a basic understanding of Auto-CADD
- Shipment Loading
- Effective Working Relationships
- Stockroom Maintenance
- Stage Inventory
- Willing to Learn
- Basic Mathematical Calculations
- Supply Chain Improvement
- Correct Labeling
Timeline
Order Fulfillment Associate
Home Depot
04.2023 - Current
Instacart Shopper
Instacart
05.2022 - 04.2023
Packaging Technician
New Belgium Brewing
01.2021 - 11.2021
Liquid Center Representative
New Belgium Brewing
01.2021 - 11.2021
Taco Maker
AVL Tacos and Taps
08.2018 - 08.2019
First Earth Art
First Earth LLC
05.2017 - 10.2022
Mellow Mushroom
03.2017 - 10.2017
Bangin’ Pies
Bangin' Pies
01.2017 - 03.2019
The Local Kitchen and Wine Bar
02.2014 - 10.2015
Texas Roadhouse
07.2010 - 09.2012
Engineering Technologies, Product Development, Art, 3-Dimensional Art Mediums
East Tennessee State University
High School Diploma -
University School
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