Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Chris Lentz

Laurel Springs

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

13
13
years of professional experience

Work History

Deli Clerk/Customer Service

ShopRite
08.2025 - Current
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Greeted customers at counter to fulfill requests and answer questions.

Business Owner

Jersey Burgers
02.2024 - 03.2025
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Deli Clerk/Customer Service

Shoprite
12.2022 - 09.2023
  • Provided excellent customer service while completing customers' orders in a timely manner

NJ Life Producer

American Income Life
07.2022 - 01.2023
  • Advise and teach clients about the ins and outs of life insurance. Warm calling clients who wanted to be contacted to set schedules.

Insurance Qualifier

Quantum 3 Media
03.2021 - 07.2021
  • I called thousands of people a week about Medicare Advantage Plans and qualified them to be sent off to a licensed agent

Manufacturing Engineer/Shipping Manager

Packaging Graphics
05.2012 - 10.2020
  • I created the polymer printing plates from start the finish for corrugated printing. I also was manager of the shipping department where we shipped our product all over North America

Education

Certificate of Biblical Studies - Biblical Studies

Word of Life Bible Institute
08.2010

Skills

  • Cooking
  • Register operations
  • Shrink control
  • Verbal and written communication
  • Complaint resolution
  • Account updating
  • Dispute resolution

Languages

English

Personal Information

Timeline

Deli Clerk/Customer Service

ShopRite
08.2025 - Current

Business Owner

Jersey Burgers
02.2024 - 03.2025

Deli Clerk/Customer Service

Shoprite
12.2022 - 09.2023

NJ Life Producer

American Income Life
07.2022 - 01.2023

Insurance Qualifier

Quantum 3 Media
03.2021 - 07.2021

Manufacturing Engineer/Shipping Manager

Packaging Graphics
05.2012 - 10.2020

Certificate of Biblical Studies - Biblical Studies

Word of Life Bible Institute

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