Chris Macias
Castroville,TX
Summary
Supply Liaison bringing 10 years of Air Force policies and procedures contributing to fulfill Supply role. Strong academic background in Accounting and minimizing loss of valuable assets Skilled in public speaking with aptitude to prepare lessons and instruct individuals with policies and procedures to become more successful.
The preferred managerial skill used most often is the servant leader concept. It's the people that make the company a success.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work History
Logistics Liason
Air Force
Universal City, TX
01.2012 - Current
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Specialist
QVC Distribution
San Antonio, TX
04.1994 - 08.2012
- Assisted managers on the floor with difficult calls to reduce wait times.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recorded product or service failure complaints and notified appropriate departments.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Education
Accounting
Texas A&M
San Antonio, TX 01.2010 - 07.2015
Skills
Assignment management
undefinedTimeline
Logistics Liason
Air Force
01.2012 - Current
Accounting
Texas A&M
01.2010 - 07.2015
Customer Service Specialist
QVC Distribution
04.1994 - 08.2012
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