Chris McBride
Vancouver,WA
Summary
Seasoned System Administrator with 15-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
17
17
years of professional experience
Work History
Senior System Administrator
Carson Oil
06.2022 - Current
- Led team effort to recover encrypted virtual machines critical to business endeavors from massive cyber attack in under 24 hours
- Introduce ultramodern technologies like Sentinel One, Teams phones, and DUO authentication, leading to 40% reduction in cybersecurity threats and enhancing overall system efficiency.
- Maintain health, resources, and performance of two VMWare environments, six ESXi hosts, vSphere, two HPE Nimble appliances, and three Windows Failover Clusters.
- Manage and optimize 60 TB of data on HPE Nimble storage infrastructure, maximizing storage capacity use by 30% and improving system performance and availability.
- Implemented and managed Azure environment, overseeing access controls, roles, and security settings; created and configured Enterprise Applications, resulting in enhanced data protection and increased operational efficiency by 25%
- Increase Secure Score and remediate Microsoft Security Center/Defender malware, locate at-risk users and devices, track Alerts and Incidents, and solve issues
- Perform daily/weekly server and SQL backups using Microsoft Azure Backup Server and HPE Nimble in case of a cyberattack or system failure.
- Identify and repair resource bottlenecks on 120+ servers, perfecting performance and increasing system capacity by 20%, improving user experience and customer satisfaction
- Discover and fix configuration issues within MECM/SCCM, active directory, group policies, and Intune policies, resulting in a 20% reduction in system downtime and an estimated 15% increase in end-user productivity
- Audit role-based access controls in ERP systems, resulting in a 30% reduction in data breaches and enhanced data security
- Develop and roll out a multi-factor authentication system to enhance the security of user access to company resources
- Collaborate with cross-functional teams to assess IT infrastructure needs and propose improvements and upgrades
- Maintain annual DigiCert certificate renewals for all company websites and Windows application servers.
- Orchestrated high-stakes meetings with key vendors and service providers, ensuring seamless operation of the organization's IT systems and infrastructure
- Create system documentation for all IT infrastructure to confirm correct and up-to-date records, including hardware, software, and system configurations.
Senior System Administrator
State of Alaska
01.2019 - 06.2022
- Administer monthly patches on 65+ servers running Server 2008, 2012 r2, 2016, and 2019 operating systems, track down, troubleshoot, perform scheduled reboots, and enable machines to update
- Monitor Windows security update patching, Windows Feature Update, and third-party software versions for 550+ Windows 10 workstations
- Third-party application management through Windows Server environment, license management of applications, print driver, and deployment via print server and group policies
- Set up, packaged, and deployed software applications and Windows OS images across state agencies
- Collaborate with Microsoft Windows server-related purchasing of 20+ units while sustaining the best functionality for the lowest cost, providing up to 25% savings while collaborating with vendors
- Audit user permissions for Microsoft O365 accounts through the Microsoft Exchange Admin Center, enhancing data security and compliance measures across the organization and reducing expenditures by over $10,000 annually
- Play an integral role in the application development and patch management for over five hundred workstations and servers
- Stay current with the latest practices and knowledge about server administration and security.
System Administrator
State of Alaska
12.2016 - 01.2019
- Patch Windows Server operating systems with the latest security updates, aid in buying computer and network equipment, and licensing agreements for software
- Streamline use of Rapid7 scanning tool to reduce security vulnerabilities, administer security patches, remove outdated legacy software across 1500+ computers, and deliver documented improvements to upper management, including the Chief Technology Officer
- Triage and assign tickets to junior staff, direct projects with other IT agencies, and supply escalation resources for critical tickets
- Complete more than ten regional and Statewide IT projects from planning to execution for the Departments of Administration and Revenue with the State of Alaska
- Develop, build, and deploy tools to check software versions of over fifty applications across departments and show that computers receive required security patches and updates
- Facilitated over two thousand tickets and projects within three years for the Departments of Transportation Administration, organized projects between vendors and a diverse staff including architects, engineers, police & fire, and programmers
- Package and remotely install over fifty pieces of software, execute security patches, maneuver 1500+ Active Directory Users and Groups, and mediate between technical and non-technical staff.
Desktop Support Technician
Anchorage School District
10.2010 - 06.2016
- Establish Information Technology projects across 100+ public schools in the Municipality of Anchorage, ensuring top-notch customer service
- Render advanced tier technical support to staff of an organization of more than 10,000 employees that have an impact on over 50,000 students
- Remotely deploy over thirty applications on an enterprise level, correct software versions, and verify the latest security and antivirus software.
Desktop Support Technician
University of Alaska
01.2007 - 01.2010
- Troubleshoot desktop operating systems, user applications, and support peripherals.
Education
No Degree - Journalism And Web Design
University of Alaska Fairbanks
Fairbanks, AKSkills
Active Directory Management
Azure Backup and Recovery
Azure VM, Enterprise Application, DNS, Billing
Configuration Management
HPE Nimble - Storage Allocation
IT Security and Vulnerability Patch Management
Microsoft Endpoint Configuration Manager
Microsoft Entra ID Management
Security Software Implementation
Server OS Administration
SQL Database Management
VMWare - ESXiHost Monitoring
Timeline
Senior System Administrator
Carson Oil
06.2022 - Current
Senior System Administrator
State of Alaska
01.2019 - 06.2022
System Administrator
State of Alaska
12.2016 - 01.2019
Desktop Support Technician
Anchorage School District
10.2010 - 06.2016
Desktop Support Technician
University of Alaska
01.2007 - 01.2010
No Degree - Journalism And Web Design
University of Alaska Fairbanks
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