Dustin Bjork
Senior Systems Administrator
Iron Mountain,MI
Summary
Seasoned System Administrator with 16-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
12
12
years of professional experience
Work History
Senior System Administrator
Systems Control
2023.04 - Current
- Administering and configuring Entra ID in a Hybrid Multi tenant environment.
- Installing, Supporting, and Maintaining Servers and other systems.
- Configuring, administering, and operating Active Directory domain services such as Group Policy(GPO), Domain Name Services(DNS).
- Conducting Systems security evaluations and audits.
- Experience Deploying and using Yubikey, RSA, and Okta.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Assist desktop support with all their duties.
- Responsible for resolving day-day hardware and software issues including desktop and network administration.
- Administering Windows systems using Powershell, scripting, and automation.
- Exchange/Office 365 support, maintenance, and administration (Account provisioning, Cross tenant Sync, migration from Exchange to office 365, distribution group creation).
- SharePoint administration and support.
System Administrator
Systems Control
2015.06 - 2023.04
- Responsible for server administration tasks including: User accounts and files sharing permission maintenance, group policy, Hyper-V administration, and development of documentation for future IT use.
- Managing and configuring Microsoft O365 including Exchange Online, Teams, and OneDrive.
- Conducting Systems security evaluations and audits.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Defined network policies and procedures.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Assist desktop support with all their duties.
- Managing company cell phone plan and all mobile devices.
- Active Directory support and Administration (Group policy, permissions, account provisioning).
- DHCP and DNS administration and troubleshooting of related issues.
Desktop Support Technician
Systems Control
2012.09 - 2015.06
- Ensured seamless connectivity between devices by administering various networking components such as switches, routers, firewalls, and wireless access points.
- Utilized remote desktop tools effectively for off-site troubleshooting assistance when required.
- Contributed to increased operational efficiency by creating comprehensive documentation for internal knowledge base and troubleshooting guides.
- Effectively managed inventory of IT assets, reducing overall costs by tracking equipment usage and recommending necessary replacements or upgrades when appropriate.
- Installing, Supporting, and Maintaining Servers and other systems.
- Managing and configuring Microsoft O365 including Exchange Online, Teams, and OneDrive.
- Conducting Systems security evaluations and audits.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Active Directory Support and Administration (group policy, Permissions, Account Provisioning).
- Managing company cell phone plan and all mobile devices.
- Obtaining quotes and best prices for equipment and ordering.
- Creating computer images and managing Windows Deployment Services.
- Assist employees with desktop applications, hardware issues, and upgrades.
Education
Networking -
Northeast Wisconsin Technical College
Green Bay, WISkills
SharePoint Online administration
Advanced PowerShell scriptingServers expertiseWindows administrationActive Directory ManagementOffice 365 licensing managementExchange Online administrationAzure Active DirectoryOffice 365 monitoringHybrid configuration managementMicrosoft Teams ManagementTimeline
Senior System Administrator
Systems Control
2023.04 - Current
System Administrator
Systems Control
2015.06 - 2023.04
Desktop Support Technician
Systems Control
2012.09 - 2015.06
Networking -
Northeast Wisconsin Technical College