Dustin Bjork
Senior Systems Administrator
Iron Mountain,MI
Summary
Seasoned System Administrator with 16-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
12
12
years of professional experience
Work History
Senior System Administrator
Systems Control
2023.04 - Current
- Administering and configuring Entra ID in a Hybrid Multi tenant environment.
- Installing, Supporting, and Maintaining Servers and other systems.
- Configuring, administering, and operating Active Directory domain services such as Group Policy(GPO), Domain Name Services(DNS).
- Conducting Systems security evaluations and audits.
- Experience Deploying and using Yubikey, RSA, and Okta.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Assist desktop support with all their duties.
- Responsible for resolving day-day hardware and software issues including desktop and network administration.
- Administering Windows systems using Powershell, scripting, and automation.
- Exchange/Office 365 support, maintenance, and administration (Account provisioning, Cross tenant Sync, migration from Exchange to office 365, distribution group creation).
- SharePoint administration and support.
System Administrator
Systems Control
2015.06 - 2023.04
- Responsible for server administration tasks including: User accounts and files sharing permission maintenance, group policy, Hyper-V administration, and development of documentation for future IT use.
- Managing and configuring Microsoft O365 including Exchange Online, Teams, and OneDrive.
- Conducting Systems security evaluations and audits.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Defined network policies and procedures.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Assist desktop support with all their duties.
- Managing company cell phone plan and all mobile devices.
- Active Directory support and Administration (Group policy, permissions, account provisioning).
- DHCP and DNS administration and troubleshooting of related issues.
Desktop Support Technician
Systems Control
2012.09 - 2015.06
- Ensured seamless connectivity between devices by administering various networking components such as switches, routers, firewalls, and wireless access points.
- Utilized remote desktop tools effectively for off-site troubleshooting assistance when required.
- Contributed to increased operational efficiency by creating comprehensive documentation for internal knowledge base and troubleshooting guides.
- Effectively managed inventory of IT assets, reducing overall costs by tracking equipment usage and recommending necessary replacements or upgrades when appropriate.
- Installing, Supporting, and Maintaining Servers and other systems.
- Managing and configuring Microsoft O365 including Exchange Online, Teams, and OneDrive.
- Conducting Systems security evaluations and audits.
- Installing and maintaining access control software as well as auditing and remediating physical building security.
- Assisted in creation of disaster recovery and business continuity plans.
- Assisted in selection, implementation, and maintenance of backup software (Veeam).
- Installing and configuring new hardware and software, such as access points, switches, firewalls, email security appliances, cell boosters, security cameras, and specialized software for certain employees.
- Reviewing and approving system updates.
- Active Directory Support and Administration (group policy, Permissions, Account Provisioning).
- Managing company cell phone plan and all mobile devices.
- Obtaining quotes and best prices for equipment and ordering.
- Creating computer images and managing Windows Deployment Services.
- Assist employees with desktop applications, hardware issues, and upgrades.
Education
Networking -
Northeast Wisconsin Technical College
Green Bay, WISkills
SharePoint Online administration
undefinedTimeline
Senior System Administrator
Systems Control
2023.04 - Current
System Administrator
Systems Control
2015.06 - 2023.04
Desktop Support Technician
Systems Control
2012.09 - 2015.06
Networking -
Northeast Wisconsin Technical College
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