Chris McLaughlin
Neenah
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
7
7
years of professional experience
Work History
Member Service Representative
Planet Fitness
02.2026 - Current
- Assisted members with inquiries and account management to enhance customer satisfaction.
- Processed membership applications and renewals efficiently, ensuring accurate data entry.
- Educated new members on facility policies and equipment usage for improved onboarding experience.
- Resolved member complaints promptly, fostering positive relationships and retention.
Lawn Care Specialist
Grass Masters Lawn Care
01.2019 - 01.2021
- Worked, operated and dealt with customers
- Worked along side and as a team with co-workers
- Learned how to learn skills
- Reach, and exceed customer satisfaction
- Helped reach, and exceed customer satisfaction
Education
Associate of Science - Student of Business
UT Tyler
05-2028
Diploma - undefined
Neenah High School
01-2025
Skills
- Customer Relations
- Customer Support
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Learning Relevant Skills
Timeline
Member Service Representative
Planet Fitness
02.2026 - Current
Lawn Care Specialist
Grass Masters Lawn Care
01.2019 - 01.2021
Diploma - undefined
Neenah High School
Associate of Science - Student of Business
UT Tyler