Christian Mihailovic
Valley Center
Summary
Experienced manager with a proven track record of achieving the highest sales in the company. Thrives in fast-paced environments and excels in customer service, merchandising, and cash handling. Self-motivated with excellent verbal and written communication skills. Known for making effective decisions and quickly evaluating available alternatives. Friendly and cordial people-person who consistently gains the confidence of both management and customers.
Overview
13
13
years of professional experience
2014
2014
years of post-secondary education
Work History
Retail Stocker
Staples
Escondido
04.2025 - Current
- Stocked shelves efficiently with office supplies and technology products.
- Assisted in training new staff members on stocking procedures according to company guidelines.
- Assisted customers with locating requested items in the store's backroom or warehouse.
- Maintained a clean and safe working environment for staff and customers.
- Processed returns and exchanges according to company policies.
Amazon delivery driver
Hummingbird logistics llc
Vista
09.2024 - Current
- Operated delivery vehicles safely across assigned routes.
- Managed timely deliveries while adhering to traffic regulations.
- Loaded and unloaded packages efficiently at various locations.
- Communicated with customers regarding delivery status and concerns.
Amazon Driver
Lerl
02.2024 - 09.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Assistant Manager
Green carpet cleaning
09.2020 - 05.2023
- Trained all new employees in sales, customer service, and cleaning services
- Held the record for highest sales in a month for 2 years.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Technician
A1 CARPET CLEANING
02.2019 - 07.2020
- Lead carpet technician
- Commission based salary
- Handle cash and credit card payments
- Maintained a clean and organized company vehicle
- Cleaned carpet, tile, upholstery
- Time Management for customers appointments & time of arrival
- Excellent customer service and sales.
Carpet Technician
Green carpet cleaning
07.2017 - 01.2019
- Lead carpet technician
- Maintained a clean and organized company vehicle
- Cleaned carpet, tile, upholstery
- Excellent customer service and sales.
Carpet Technician
Desert carpet cleaning
03.2016 - 03.2017
- Lead carpet technician
- Maintained a clean and organized company vehicle
- Cleaned carpet, tile, upholstery
- Excellent customer service and sales.
- Performed carpet cleaning and stain removal tasks using recommended products.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Demonstrated strong problem-solving abilities when faced with unique or complex carpet issues.
Electronics Department Specialist
WAL-MART
09.2013 - 12.2015
- Responded quickly to meet customer needs and resolve problems
- Operated the register, accurately handled money
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Arts -
College of Southern Nevada
Las Vegas, NVSkills
- Customer Service and Satisfaction
- Training and Development
- Cash Deposits and Receipts
- Money Handling
- Customer sales
- Safe Driving Techniques
- Time Management
- Managing Multiple Priorities
- Multitasking
- Technological literacy
- Cash register operations
Skills
5,5,5,5,5,5,5,5
Volunteer Experience
Counselor, Hemophilia foundation of Nevada, Las Vegas, NV, 07/01/12, 07/31/15, Raised funds for the National Hemophilia Foundation Walk., 4 years volunteer experience with children with cancer and bleeding disorders., Camp Counselor for children with Cancer and Blood disorders., Talked with Nevada's legislation for change in the Hemophilia foundation.
Timeline
Retail Stocker
Staples
04.2025 - Current
Amazon delivery driver
Hummingbird logistics llc
09.2024 - Current
Amazon Driver
Lerl
02.2024 - 09.2024
Assistant Manager
Green carpet cleaning
09.2020 - 05.2023
Sales Technician
A1 CARPET CLEANING
02.2019 - 07.2020
Carpet Technician
Green carpet cleaning
07.2017 - 01.2019
Carpet Technician
Desert carpet cleaning
03.2016 - 03.2017
Electronics Department Specialist
WAL-MART
09.2013 - 12.2015
Associate of Arts -
College of Southern Nevada