Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Ochoa

Levelland,TX

Summary

Plumbing Technician with a proven track record at Integra Plumbing, excelling in installation, repair, and preventive maintenance. Renowned for exceptional customer service and precise leak detection, consistently enhancing client satisfaction. Skillfully balances technical troubleshooting with clear communication, ensuring equipment reliability and operational excellence.

Overview

25
25
years of professional experience

Work History

Service Technician

Integra Plumbing
04.2022 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Camera (Drain inspection)
  • Leak locations that lead to additional work

Service Technician

Lowery Plumbing, Heating And Air Conditioning
10.2000 - 04.2022
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Leak locates
  • Camera (Drain inspection)
  • Adhered to safety protocols and policies to reduce workplace hazards.

Education

Associate Degree - Computer Information Systems Technology

South Plains College
Levelland, TX
05.1996

High School Diploma -

Levelland High School
Levelland, TX
05.1993

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Leak location
  • Camera work

Timeline

Service Technician

Integra Plumbing
04.2022 - Current

Service Technician

Lowery Plumbing, Heating And Air Conditioning
10.2000 - 04.2022

Associate Degree - Computer Information Systems Technology

South Plains College

High School Diploma -

Levelland High School

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