Chris O'Farrill-Fontanez
Staten Island,NY
Summary
Proven Processing Assistant at Amazon Inc, adept in document processing and fostering team collaboration, significantly enhanced processing efficiency and workflow management. Skilled in multitasking and relationship building, consistently achieved project deadlines with innovative solutions, contributing to continuous improvement and business growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Road Forklift Technician
Raymond Of New Jersey
Union, NJ
05.2025 - Current
- Maintained positive relationships with the public, addressing concerns about ongoing projects professionally and courteously.
- Enhanced warehouse unit efficiency by promptly addressing reported issues and completing necessary repairs.
- Developed comprehensive reports after each inspection or repair job, facilitating clear communication between all stakeholders regarding any potential concerns.
- Optimized equipment performance through regular maintenance, prolonging its lifespan and reducing replacement costs.
- Contributed to a safer work environment by strictly adhering to safety protocols and regulations during all tasks.
- Operated all heavy equipment properly according to employer safety specifications.
- Enhanced warehouse efficiency by performing routine forklift maintenance and repairs.
- Troubleshot and diagnosed systems and components of different forklift models.
- Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
- Collaborated closely with other departments within the organization, ensuring seamless integration between warehouse operations and maintenance activities.
- Managed workload efficiently by prioritizing urgent repair requests while maintaining attention to detail in regular maintenance tasks.
- Improved workplace safety with diligent adherence to OSHA regulations and guidelines during forklift operations.
- Kept tools organized and properly maintained, reducing time spent searching for necessary equipment during repairs.
- Streamlined parts inventory management, ensuring availability of necessary components for timely repairs.
- Conducted performance tests on repaired equipment to verify the effectiveness of solutions implemented.
- Maintained detailed records of all repair work completed, ensuring accurate documentation for future reference.
- Read and interpreted mechanical, electrical and hydraulic systems schematics and applied knowledge with each job.
- Maintained a clean and safe working environment by adhering to established safety protocols and housekeeping standards.
- Implemented preventative maintenance programs, extending the lifespan of valuable company assets such as forklifts.
- Increased customer satisfaction by providing prompt and accurate troubleshooting of forklift issues, resulting in minimal disruption to operations.
- Advised clients on proper care techniques for their equipment, leading to fewer breakdowns due to user error or neglect.
- Established strong relationships with vendors, negotiating favorable pricing on essential parts and supplies.
- Used specialty hand tools, power tools, gauges and equipment on daily basis.
Processing Assistant
Amazon Inc
Staten Island, NY
11.2020 - Current
- Actively contributed ideas during team meetings, fostering a culture of continuous improvement and innovation in processing operations.
- Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.
- Developed strong working relationships with cross-functional teams, fostering a positive work environment focused on collaboration and shared success.
- Assisted with the development of new procedures aimed at simplifying the overall workflow for more efficient daily operations.
- Participated in training sessions to stay updated on industry best practices and improve personal skillset.
- Performed regular audits of processed materials, identifying areas for improvement or necessary corrections.
- Assisted team members in meeting deadlines, ensuring timely completion of all projects.
- Collaborated with colleagues to develop innovative solutions for complex processing challenges.
- Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
- Monitored and reported on process performance to verify compliance with established standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Cook
Applebee's Neighborhood Grill & Bar
Staten Island, NY
02.2018 - 11.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Automotive Technician
Mavis Tire
Staten Island, NY
03.2016 - 11.2018
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
- Conducted safety inspections to comply with legal and company standards.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Improved customer satisfaction by providing precise and timely repair updates.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Education
High School Diploma -
Susan E. Wagner HS
Staten Island, NY06-2012
Automotive Technician - Automotive Mechanic
Apex Technical School
Long Island City, NY03-2016
Skills
- Deadline oriented
- Document processing
- File management
- Auditing
- Data entry
- Client relationship management
- Process flows
- Order preparation
- Workflow management
- Continuous improvement
- Inventory management
- Typing speed
- Dependable and adaptable
- Self motivation
- Relationship building
- Organization and prioritization
- Verbal and written communication
- Adaptability and flexibility
- Multitasking Abilities
- Diagnostics and troubleshooting
- Safety awareness
- Scheduled maintenance
- Hydraulic systems
- Electrical systems
- Operator training
- Forklift troubleshooting
- Problem-solving abilities
Accomplishments
- Supervised team of 50-70 staff members.
- Went from Tier 1 to Tier 3 in the 2-3 years of being with Amazon
- Collaborated with team of 4-5 in the development of PRIME/PEAK periods.
- Able to troubleshoot mechanical, hydraulic and pneumatic systems.
- Completed contract maintenance on fleet trucks for employer in fast-efficient manner while in early stages of training.
- Talking about personal life? Hold on……
- Rebuilt 1400 motorcycle which I am in love with (still needs some tlc)
- Still 31 so more to come but wouldn’t it be a better accomplishment to work for YOU? and grow as an employee for YOU? I think so.
Certification
- NY Driver's License
- Forklift Certification
- Automotive Service Excellence Certification (ASE)
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy hobbies that combine physical activity with outdoor exploration
- Virtual Reality
- Auto Repair/Restoration
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- I enjoy cooking for friends and family gatherings
- Video Gaming
- Animal Care
- Strategy Games
- Camping
- I like trying new recipes and food trends
Timeline
Road Forklift Technician
Raymond Of New Jersey
05.2025 - Current
Processing Assistant
Amazon Inc
11.2020 - Current
Cook
Applebee's Neighborhood Grill & Bar
02.2018 - 11.2020
Automotive Technician
Mavis Tire
03.2016 - 11.2018
High School Diploma -
Susan E. Wagner HS
Automotive Technician - Automotive Mechanic
Apex Technical School